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49742

How Team Creative environment is fostered by Corporate Social Responsibility and Team’s Organizational Citizenship Behaviors in Travel agencies? A Mediation Model

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Last updated: 24 Dec 2024

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Abstract

 Team creativity is a process that result from the interaction between some organizational factors and team processes. Teams are more creative if their environments foster creativity. Team environment will be more creative when organizations are more socially responsible and when team members are good citizens to their teams. Team creativity research focused on team factors or organization factors but not on both. In this paper, the focus is on the group level Organization Citizenship Behavior (OCBG) mediation to the effect of Corporate Social Responsibility (CSR) on team creative environment (TCE). Results of a sample of 301 Egyptian employees in the tourism field (i.e. travel agencies) in Sharm Elsheikh, support the hypotheses. CSR has significant positive effect on organizational citizenship behavior, supporting hypothesis one. Group level citizenship behavior has a significant positive effect on team creative environment, supporting hypothesis two. Multiple dimensions of both CSR and OCBG are tested and results are in multiple directions. The results are discussed in the light of that both organizational and team level factors are essential for affecting individual behavior and creativity in teams in the tourism industry

DOI

10.21608/jaauth.2016.49742

Keywords

Corporate Social Responsibility (CSR), Creativity, Organizational Citizenship Behavior (OCB), Teams, tourism, Sharm Elshiekh, Egypt

Authors

First Name

Islam

Last Name

Elgammal

MiddleName

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Affiliation

Faculty of tourism and hotels, Suez Canal University

Email

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City

portsaid

Orcid

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First Name

Eman

Last Name

Elshenawy

MiddleName

-

Affiliation

Faculty of tourism and hotels, Suez Canal University

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City

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Orcid

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Volume

13

Article Issue

2

Related Issue

7434

Issue Date

2016-12-01

Receive Date

2016-09-09

Publish Date

2016-12-01

Page Start

41

Page End

64

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_49742.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=49742

Order

30

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

How Team Creative environment is fostered by Corporate Social Responsibility and Team’s Organizational Citizenship Behaviors in Travel agencies? A Mediation Model

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Article

Created At

22 Jan 2023