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48022

The Impact of Communication Climate on Employees’ Motivation (An applied study on Travel Agencies)

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Last updated: 04 Jan 2025

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Abstract

This study aims to identify the impact of communication climate on employees' motivation (Satisfaction, commitment, and rootedness) in travel agencies category A. Communication climate is the tone of relationships between people who work together. Employees can work properly within their organizations if there is good communication between the company represented by the management as a supervisor and the employees as subordinates. This research utilizes quantitative method to analyze data. The research was conducted by surveying 260 travel agents .The findings reveal that  there was a statistically significant weak negative correlation (-0.246) between defensive communication climate and employees' motivation and a moderate significant  positive correlation  (0.512) between supportive communication climate and employees' motivation. Supportive communication climate has a significant impact on employees' motivation representing 26,3% while defensive communication climate has a significant weak negative impact on employees' motivation representing 0.06%.

DOI

10.21608/jaauth.2016.48022

Keywords

Communication climate, Supportive and Defensive communication, Work Motivation and Travel Agencies

Authors

First Name

Nehal

Last Name

Eltayeb

MiddleName

Mohamed

Affiliation

Faculty of Tourism and Hotel Management, Tourism Department, Pharos University in Alexandria

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Volume

13

Article Issue

2

Related Issue

7434

Issue Date

2016-12-01

Receive Date

2016-04-03

Publish Date

2016-12-01

Page Start

103

Page End

120

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_48022.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=48022

Order

17

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

The Impact of Communication Climate on Employees’ Motivation (An applied study on Travel Agencies)

Details

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Article

Created At

22 Jan 2023