The Effect of Customer Engagement in the Relationship between Brand Commitment and Customer Retention
Last updated: 24 Dec 2024
10.21608/jces.2022.267347
Brand commitment, affective commitment, continuance commitment, Customer Retention, Customer engagement, Affective engagement, Cognitive engagement, Behavioral engagement, Social Media Networks
Azza
Abdel Kader El Borsaly
Faculty of Business Ain Shams University Egypt
Esraa
Kamel Mahni
Faculty of Business Ain Shams University Egypt
13
3
37369
2022-07-01
2022-07-01
2022-07-01
557
615
2090-3782
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14
المقالة الأصلية
986
Journal
المجلة العلمية للدراسات التجارية والبيئية
https://jces.journals.ekb.eg/
The Effect of Customer Engagement in the Relationship between Brand Commitment and Customer Retention
Details
Type
Article
Created At
22 Jan 2023