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50966

Emotional Intelligence Management Improvement Effects: Enhancing employees’ performance in the state owned hotels in Egypt

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Last updated: 04 Jan 2025

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إدارة الأعمال

Abstract

With positive keenness and compliance to the target that the hospitality market expertly recover, and, as the Holding company for Tourism and Hotels (HOTAC) exert efforts to accelerate market growth, employees' adherence to high performance becomes essential. These potentials for performance are expected to prevail with developed managers' competencies. Here, an emotionally intelligent manager is expected to push towards employees' positive and committed compliance to goals, and to help to capture higher industry performance levels. This paper investigates the effect of managers' emotional intelligence on employees' satisfaction, performance, and reduced emotional exhaustion, applying on the hospitality industry in Egypt, and following the line of study that considers emotional intelligence a significant factor towards the betterment of the workplace environment. Here, emotional intelligence is expected to have an efficacious impact on the organization's performance, especially when it comes to job satisfaction and employee performance, which are aspects that are considered to influence the overall sector performance. 

DOI

10.21608/jces.2018.50966

Keywords

Emotional Intelligence Management Improvement, employees’ performance Egypt

Authors

First Name

Yasser Tawfik Halim

Last Name

.

MiddleName

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Affiliation

Associate Professor, Faculty of Management Sciences, October University for Modern Sciences and Arts, Egypt

Email

ytawfik@msa.eun.eg

City

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Orcid

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First Name

Ola Abdel Moneim El Sayed Emara,

Last Name

.

MiddleName

-

Affiliation

Lecturer, Faculty of Management Sciences, October University for Modern Sciences and Arts, Egypt

Email

oemara@msa.eun.eg

City

-

Orcid

-

Volume

9

Article Issue

العدد الثانی

Related Issue

7919

Issue Date

2018-04-01

Receive Date

2018-04-01

Publish Date

2018-04-01

Page Start

686

Page End

720

Print ISSN

2090-3782

Link

https://jces.journals.ekb.eg/article_50966.html

Detail API

https://jces.journals.ekb.eg/service?article_code=50966

Order

28

Type

المقالة الأصلية

Type Code

986

Publication Type

Journal

Publication Title

المجلة العلمية للدراسات التجارية والبيئية

Publication Link

https://jces.journals.ekb.eg/

MainTitle

Emotional Intelligence Management Improvement Effects: Enhancing employees’ performance in the state owned hotels in Egypt

Details

Type

Article

Created At

22 Jan 2023