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212440

Quality improvement of health services in primary care centers

Article

Last updated: 22 Jan 2023

Subjects

-

Tags

Quality healthcare services.

Abstract

Paying attention to enhance the quality of health services benefits both the individual and the society in addition to building trust between the health system and individual taking into account the rights of patients and ensuring their satisfaction. Health care units spend a lot of money and time on quality development and so the patient satisfaction is a key measure in this process. Therefore the completion of patient satisfaction surveys is a critical requirement. The elements of quality are: efficiency, security, focusing on patient needs, right timing, fairness, inclusion and effectiveness. The (Plan-Do-Study-Act ) is a model used to test interventions on a small scale. Also six Sigma is a method that eliminate defects in healthcare and reduce the variation. Primary health care is the starting point of the health system and should be the fixed point of care over the long term. The quality of primary healthcare helping hands depends on a primary care crew that is reached, carried and inspired to give high quality care.

DOI

10.21608/muj.2022.111639.1081

Keywords

Health Care, primary care, Quality improvement, Patient, Services

Authors

First Name

Hoda

Last Name

Ali

MiddleName

Hegazy

Affiliation

faculty of pharmacy, Mansoura University

Email

venus.201075.hh@gmail.com

City

New Damietta

Orcid

-

First Name

Heba

Last Name

Elsayed

MiddleName

-

Affiliation

Port Said University

Email

profdrheba.youssef@gmail.com

City

Port Said

Orcid

-

First Name

Dina

Last Name

ALghobashi

MiddleName

Saad

Affiliation

Faculty of Pharmacy , Mansoura university

Email

dinamdina83@gmail.com

City

Damietta

Orcid

-

First Name

Shimaa

Last Name

Aldeep

MiddleName

Mosad

Affiliation

Faculty of Pharmacy, Mansoura university

Email

sosoali2493@gmail.com

City

Damietta

Orcid

-

First Name

Nesma

Last Name

Eltanahy

MiddleName

Hassan

Affiliation

Faculty of Pharmacy , 6th of October university

Email

nesmahassaneltenahy90@gmail.com

City

-

Orcid

-

First Name

Amr

Last Name

Ghazal

MiddleName

Ahmed

Affiliation

Faculty of dentistry, Alexandria university

Email

amrghazal2520011@gmail.com

City

-

Orcid

-

First Name

Aya

Last Name

Leil

MiddleName

Ahmed

Affiliation

Faculty of Pharmacy, Mansoura university

Email

lielaya37@gmail.com

City

Damietta

Orcid

-

First Name

Rowida

Last Name

Yousef

MiddleName

Ahmed

Affiliation

Faculty of Pharmacy, Mansoura university

Email

rowidayusuf@gmail.com

City

Damietta

Orcid

-

First Name

Enas

Last Name

Elsalamony

MiddleName

Mohammed

Affiliation

Faculty of Pharmacy, Masr university for science and technology

Email

enas_ss2000@yahoo.com

City

Damietta

Orcid

-

First Name

Hanan

Last Name

Abo Elhoda

MiddleName

Elkhedr

Affiliation

Faculty of pharmacy, El Azhar university

Email

hananaboelhoda@gmail.com

City

-

Orcid

-

First Name

Aya

Last Name

Elshahat

MiddleName

Seif

Affiliation

Faculty of Dentistry, Delta university

Email

aya093233@gmail.com

City

Damietta

Orcid

-

Volume

9

Article Issue

9

Related Issue

30517

Issue Date

2022-04-01

Receive Date

2021-12-18

Publish Date

2022-04-01

Page Start

56

Page End

70

Online ISSN

2682-2741

Link

https://muj.journals.ekb.eg/article_212440.html

Detail API

https://muj.journals.ekb.eg/service?article_code=212440

Order

7

Type

Review Article

Type Code

951

Publication Type

Journal

Publication Title

Medicine Updates

Publication Link

https://muj.journals.ekb.eg/

MainTitle

-

Details

Type

Article

Created At

22 Jan 2023