Beta
ManageSearchChatDiscover
195979

HOW TO USE QUALITY TOOLS TO IMPROVE INPATIENT HEALTHCARE SERVICES IN HOSPITALS?

Article

Last updated: 22 Jan 2023

OverviewSimilar Items

Subjects

-

Tags

Quality healthcare services.

Abstract

Healthcare institution is one of the institutions that mostly need quality in service. By improving the quality of service to it patients, a hospital would likely gain more trust from the patients, and moreover, would also get more patients' satisfaction. To find out the level of quality that has been done in hospitals, We create a study for the use of quality tools and techniques to manage all of operations of the healthcare institutions is needed. The purpose of this study is to map Quality Tools and Techniques use in healthcare institutions. We assume that if the hospitals are using the quality tools and techniques, then the effectiveness and efficiency of the hospital will be improved hospitals .
The most used tools and techniques in the hospitals are fish-bone , brainstorming and process mapping. Some reasons why the quality tools and techniques are not commonly used are because they don't have time to do the processes needed, they don't know how to use the quality tools and techniques, and measurements are not possible to do. Comparing use of these quality tools and techniques in hospitals in other countries, we can conclude that actually the use of quality tools and techniques can give huge positive impacts to the hospitals. There are still a lot of room for improvement in hospitals.

DOI

10.21608/muj.2021.95047.1060

Keywords

(patient satisfaction, health Centre, fish-bone, quality control, effectiveness and efficiency )

Authors

First Name

Aya

Last Name

Soliman

MiddleName

Gamal

Affiliation

Bachelor of nursing Mansoura University , El Mansoura , Egypt .

Email

solimanaya23@gmail.com

City

-

Orcid

-

First Name

Menna allah

Last Name

Mohamed

MiddleName

-

Affiliation

Bachelor of pharmacy Sinai University , El Arish , Egypt .

Email

dr.mennafawaz91@gmail.com

City

-

Orcid

-

First Name

Amr

Last Name

Alsaid

MiddleName

Abd Elaziz

Affiliation

Bachelor of Pharmacy from Suez Canal University, Ismailia, Egypt

Email

amrbnan27@gmail.com

City

-

Orcid

-

First Name

Nancy

Last Name

Ahmed

MiddleName

Gamal

Affiliation

Bachelor degree of Nursing from port-said university , Egypt

Email

nancygamal18@gimal.com

City

-

Orcid

-

First Name

Gehad

Last Name

Ali

MiddleName

Nasser

Affiliation

Bachelor degree of Nursing from port-said university , Egypt

Email

jojonasser266@gmail.com

City

-

Orcid

-

First Name

Aya

Last Name

Kamel

MiddleName

Ebrahim

Affiliation

Bachelor degree of Nursing from port-said university , Egypt

Email

ayae00043@gmail.com

City

-

Orcid

-

First Name

Aya

Last Name

Abd elraouf

MiddleName

Salah

Affiliation

Bachelor degree of Nursing from port-said university , Egypt

Email

aya.salah.ali97@gmail.com

City

-

Orcid

-

First Name

Rehab

Last Name

Hassan

MiddleName

Hassan

Affiliation

Bachelor degree of Nursing from port-said university , Egypt

Email

rh595425@gmail.com

City

-

Orcid

-

First Name

Heba

Last Name

Elsayed

MiddleName

-

Affiliation

Port Said University

Email

profdrheba.youssef@gmail.com

City

Port Said

Orcid

-

First Name

Nourhan

Last Name

Abas

MiddleName

-

Affiliation

Bachelor degree of pharmacy Suez canal , port said ,Egypt .

Email

nonoelsayad92@gmail.com

City

-

Orcid

-

Volume

7

Article Issue

7

Related Issue

27623

Issue Date

2021-10-01

Receive Date

2021-09-08

Publish Date

2021-10-01

Page Start

103

Page End

117

Online ISSN

2682-2741

Article File

MUJ_Volume 7_Issue 7_Pages 103-117.pdf

PDF . 1.1MB

Link

https://muj.journals.ekb.eg/article_195979.html

Detail API

https://muj.journals.ekb.eg/service?article_code=195979

Order

10

Type

Research project

Type Code

955

Publication Type

Journal

Publication Title

Medicine Updates

Publication Link

https://muj.journals.ekb.eg/

MainTitle

-

Details

Type

Article

Created At

22 Jan 2023