Beta
48499

The Impact of Strategic Planning on Crisis Management Styles in the 5-star Hotels

Article

Last updated: 22 Jan 2023

Subjects

-

Tags

-

Abstract

This study investigates crisis management styles (escaping, confrontation, cooperation and containment) and their relationship to strategic planning processes in the 5-star hotels in Egypt. The study used descriptive analytical method, with qualitative and quantitative approaches. 190 self-administered questionnaires have been emailed to all the general managers at the Egyptian 5star hotels. Results indicated a statistically significant, effect-based correlation between strategic planning processes and crisis management styles, which was negative between strategic planning and escaping, while being positive between strategic planning and confrontation, cooperation, and containment. These findings implied the significant role of strategic planning in times of crises to improve hotels‘ ability to survive and thrive. Managers who actively exercise strategic planning are less escapable and more able to manage the crisis, either by using the styles of cooperation, confrontation or containment. Hence, hotels should employ a strategic approach to crisis management by embodying and integrating crisis management planning in the strategy setting process. Considering and planning for both simultaneously help managers think and plan strategically during the midst of crisis, and increase their ability to manage a crisis successfully.

DOI

10.21608/thalexu.2017.48499

Keywords

Strategic Planning, crisis, Crisis Management, crisis management styles

Authors

First Name

کرم

Last Name

غازي

MiddleName

-

Affiliation

جامعة الإسکندرية - کلية السياحة و الفنادق

Email

nashwafouad1@yahoo.com

City

الإسکندریة

Orcid

-

Volume

14

Article Issue

14 - الاصدار الاول

Related Issue

7399

Issue Date

2017-07-01

Receive Date

2019-09-18

Publish Date

2017-07-01

Page Start

24

Page End

42

Print ISSN

2314-7024

Online ISSN

2682-2180

Link

https://thalexu.journals.ekb.eg/article_48499.html

Detail API

https://thalexu.journals.ekb.eg/service?article_code=48499

Order

3

Type

المقالة الأصلية

Type Code

931

Publication Type

Journal

Publication Title

المجلة العلمية لکلية السياحة و الفنادق جامعة الأسکندرية

Publication Link

https://thalexu.journals.ekb.eg/

MainTitle

-

Details

Type

Article

Created At

22 Jan 2023