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45270

THE INFLUENCE OF TECHNOLOGICAL INNOVATION ON TOURISM ENTERPRISES’ PERFORMANCE: A COMPARATIVE STUDY OF TRAVEL AGENTS AND HOTELS IN EGYPT

Article

Last updated: 22 Jan 2023

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Abstract

Given the rapid development of competition, organizations are in urgent need for creating 
viable new concepts, activities, and practices. In recent years, innovation has emerged as 
a pressing theme for most organizations involved in service industry. Technological 
innovation competencies are being required in all fields and at all levels in tourism and 
hospitality industry. This study aims to examine the influence of technological innovation 
on tourism and hospitality enterprises' performance in Egypt. Quantitative approach is 
used to achieve the aim of the study. Questionnaires were distributed and collected from 
managers in travel agencies category 'A' and five star hotels in Egypt. The main findings 
of the study are: product and process innovations have a significant effect on production, 
financial, and market performance of Egyptian travel agents and hotels. This study is 
useful for tourism and hospitality organizations that are in imperative need to improve 
their performance. This study is contributing to knowledge by providing insights from 
tourism and hotel sector in a developing country, Egypt.

DOI

10.21608/thalexu.2015.45270

Keywords

Innovation, technological innovation, Travel Agents, Hotels, Egypt

Authors

First Name

محمد سليمان،

Last Name

محمد شديد

MiddleName

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Affiliation

جامعة الاسکندرية - کلية السياحة و الفنادق

Email

nashwafouad1@yahoo.com

City

الاسکندریة

Orcid

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Volume

12

Article Issue

12 - Issue 1

Related Issue

6884

Issue Date

2015-08-01

Receive Date

2019-08-20

Publish Date

2015-08-01

Page Start

119

Page End

134

Print ISSN

2314-7024

Online ISSN

2682-2180

Link

https://thalexu.journals.ekb.eg/article_45270.html

Detail API

https://thalexu.journals.ekb.eg/service?article_code=45270

Order

7

Type

المقالة الأصلية

Type Code

931

Publication Type

Journal

Publication Title

المجلة العلمية لکلية السياحة و الفنادق جامعة الأسکندرية

Publication Link

https://thalexu.journals.ekb.eg/

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Article

Created At

22 Jan 2023