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171832

The Effect of Store Environment on Shoppers Urge to Buy Impulsively: An Application of Stimulus-Organism-Response Paradigm

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Last updated: 04 Jan 2025

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Abstract

The purpose of this paper is to examine the influence of store environment elements (e.g. music, light, layout, employee's friendliness) on Egyptian shoppers' urge to buy impulsively (UBI) via affecting their hedonic shopping motivation and their impulse buying tendency (IBT).
The study utilizes Stimulus-Organism-Response (S-O-R) paradigm to investigate the proposed research model in the Egyptian retail context. Mall-intercept method with self-administered questionnaire were applied to collect data from 449 shopper at hypermarkets/supermarkets located in Cairo, Egypt. Structural Equation Modelling was used to examine the proposed model. The results indicate that store environment has a significant positive effect on hedonic shopping motivation, shoppers' impulse buying tendency (IBT) and urge to buy impulsively (UBI). In addition, the findings reveal that hedonic shopping motivation has a strong positive effect on shoppers' impulse buying tendency, which in turn positively affect shoppers' urge to buy impulsively. 
The findings can be of interest to Egyptian retailers as they provide better understanding of the store environment elements that affect shoppers' urge to buy impulsively. Hence, they can draw on the results to deliver the promised value to their target shoppers, thus generate more sales and boost their retail store overall performance. Finally, the study contributes to the extant literature as it incorporates store environment elements with individual factors in one holistic model to extend the comprehension of shoppers urge to buy impulsively. 

DOI

10.21608/jsec.2021.171832

Keywords

Store environment, Hedonic motivation, Impulse buying tendency, Urge to buy impulsively, S-O-R, Retailers, Egypt

Authors

First Name

Rasha

Last Name

H. A. Mostafa

MiddleName

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Affiliation

Faculty of Business, Ain Shams University, Egypt

Email

dr.rasha.h.mostafa@bus.asu.edu.eg

City

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Orcid

-

First Name

Reham

Last Name

Elseidi

MiddleName

-

Affiliation

Faculty of Business Ain Shams University

Email

-

City

-

Orcid

-

Volume

51

Article Issue

4

Related Issue

24971

Issue Date

2021-12-01

Receive Date

2021-03-27

Publish Date

2021-05-24

Page Start

211

Page End

246

Print ISSN

2636-2562

Link

https://jsec.journals.ekb.eg/article_171832.html

Detail API

https://jsec.journals.ekb.eg/service?article_code=171832

Order

5

Type

المقالة الأصلية

Type Code

914

Publication Type

Journal

Publication Title

المجلة العلمية للإقتصاد و التجارة

Publication Link

https://jsec.journals.ekb.eg/

MainTitle

The Effect of Store Environment on Shoppers Urge to Buy Impulsively: An Application of Stimulus-Organism-Response Paradigm

Details

Type

Article

Created At

22 Jan 2023