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223282

The Impact of Electronic Communication on Job Satisfaction (An Empirical Study on Egyptian Employees)

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Last updated: 22 Jan 2023

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Abstract

This study investigates the correlation between electronic communication and job satisfaction. It aims to identify them in the Egyptian environment, and to focus on the main factors influencing the employees in Egypt. We study the impact of electronic communication (Internet, E-mails, Instant messages, and Computerized systems) on job satisfaction. The electronic communication represents the independent variables, while the Job Satisfaction represents the dependent variable.  
A questionnaire survey was used for data collection in which 210 Egyptian employees joined from different occupations and different age groups. The survey included employees from banks, petroleum sector, schools, textile industries and food industries We used a likert scale and ages between 25-56 were investigated. A likert scale was used for the first 5 items. (5) referred to strongly agree (4) agree (3) neutral (2) disagree and (1) strongly disagree. This indicated that (5) strongly agree referred to a very high degree of satisfaction while (1) strongly disagree referred to a very low degree of satisfaction. A descriptive analysis was used to categorize the respondents. Hypotheses were tested and analyzed by means of  Pearson correlation analysis and regression analysis.
This study extends current research by investing electronic communications among employees in the Egyptian environment. This clarifies how Egyptian employees have been influenced by electronic communications to what extent it affected their job satisfaction.  The findings of this study proved that electronic communication and Job Satisfaction are positively correlated and to a great extent electronic communication has an impact on job satisfaction. The results were beneficial and give a guide to managerial policy makers.

DOI

10.21608/masf.2021.223282

Keywords

Electronic Communication, Internet, E-mails, Instant messages, Computerized systems, Job Satisfaction, Egyptian Environment

Authors

First Name

Amany I.

Last Name

Shahin

MiddleName

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Affiliation

Associate Professor Department of Management Helwan University

Email

aioshahi@hotmail.com

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Orcid

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Volume

11

Article Issue

2

Related Issue

31926

Issue Date

2021-12-01

Receive Date

2021-12-01

Publish Date

2021-12-01

Page Start

1

Page End

17

Print ISSN

2682-2113

Online ISSN

2682-2121

Link

https://masf.journals.ekb.eg/article_223282.html

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https://masf.journals.ekb.eg/service?article_code=223282

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10

Type

المقالة الأصلية

Type Code

863

Publication Type

Journal

Publication Title

المجلة العلمية للدراسات والبحوث المالية والإدارية‎

Publication Link

https://masf.journals.ekb.eg/

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Article

Created At

22 Jan 2023