ABSTRACT
Organizations of automotive-related products are concerned with achieving
improvement in their performance by controlling their activities, products and
services. The International Standard ISO/TS 16949:2009 provides well the
requirements of management system elements to enable an organization to develop
and implement its policy, objectives and processes considering legal requirements to
provide high quality and safe products. The effectiveness and success of the system
depends on commitment of all levels and functions of the organization, especially top
management. The aim of this International Standard is to support establishing,
implementing and improving management system and to assure interested parties
that an appropriate and safe spare parts for automotive industry will be produced
according the required specifications.
After offering the requirements of the main management system elements, case
study for automotive-related industry will be discussed how to establish, implement
and improve effective system.