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29004

Evaluating the Quality of Optional Excursions Provided by Egyptian Travel Agents in Hurghada

Article

Last updated: 04 Jan 2025

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Tags

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Abstract

Optional excursion is now one of the main products in Egypt and has become a niche market to the country. There are several types of optional excursions in Red Sea Governorate among which diving, snorkeling safari tours, beach buggy, etc. The purpose of this paper is to assess the optional excursions in Hurghada. This paper clarified that there is a notable gap between the expectations and perceptions of tourists towards the optional tours. Quantitative approach based on questionnaires that directed to tourists in Hurghada. The results indicated that snorkeling is the most popular tour followed by diving then the safari tours come next. The lowest rank of optional tours was the water sports activities. Based on the results, some recommendations were suggested to improve the quality of optional excursions to reach the customer satisfaction.

DOI

10.21608/ijthm.2018.29004

Keywords

Hurghada, Optional excursions, Service quality, Travel Agents

Authors

First Name

Ahmed

Last Name

Barakaat

MiddleName

-

Affiliation

Faculty of Tourism and Hotels, Minia University, Egypt

Email

ahmed59937@yahoo.com

City

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Orcid

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First Name

Noha

Last Name

Abou ElGheit

MiddleName

-

Affiliation

Faculty of Tourism and Hotels, South Valley University, Luxor Branch, Egypt

Email

noha.aboelgheit@hotmail.com

City

-

Orcid

-

First Name

Ayman

Last Name

Kasem

MiddleName

-

Affiliation

Faculty of Tourism and Hotels, Minia University, Egypt

Email

-

City

-

Orcid

-

First Name

Sabreen

Last Name

G. Abd ElJalil

MiddleName

-

Affiliation

Faculty of Tourism and Hotels, South Valley University, Luxor Branch, Egypt

Email

sabreenjalil@fth.svu.edu.eg

City

-

Orcid

-

Volume

1

Article Issue

1

Related Issue

5122

Issue Date

2018-06-01

Receive Date

2018-04-01

Publish Date

2018-06-01

Page Start

113

Page End

131

Print ISSN

2535-2318

Online ISSN

2682-3632

Link

https://ijthm.journals.ekb.eg/article_29004.html

Detail API

https://ijthm.journals.ekb.eg/service?article_code=29004

Order

6

Type

Original Article

Type Code

824

Publication Type

Journal

Publication Title

International Journal of Tourism and Hospitality Management

Publication Link

https://ijthm.journals.ekb.eg/

MainTitle

Evaluating the Quality of Optional Excursions Provided by Egyptian Travel Agents in Hurghada

Details

Type

Article

Created At

22 Jan 2023