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92902

Maintenance Cost Index for Egyptian Hotels: An Exploratory Study

Article

Last updated: 04 Jan 2025

Subjects

-

Tags

Hospitality

Abstract

In the hotel industry maintenance is important despite of its complex processes as its effectiveness will directly affect the quality of hotel service and have direct effect on guests' impression of the hotel. in the same time, the costs of operating and maintaining the hotel engineering systems must be properly monitored and controlled in particular the in-house manpower, out-source contracts, energy consumption and equipment deterioration. There are limited literatures available regarding the hotel maintenance cost analysis, This is what urged the researcher to conduct this study which aims to develop a hotel maintenance cost index, to compare hotel maintenance costs and the distribution of this cost over the different maintenance approaches and in-house and out-sourced strategies among the three, four, and five-star hotels. The quantitative research methodology of the interview was conducted with hotel's chief engineer or maintenance supervisor in three, four, and five-star hotels in Egypt (via-phone interview). The study revealed an index benchmark number that could be used to compare maintenance operations cost in three, four, and five-star hotels which also could be used in planning hotels maintenance expenditures if we know the value of this expenditure in other hotel categories. 

DOI

10.21608/ijhth.2019.92902

Keywords

Maintenance costs, Outsourcing, Maintenance Approach, Maintenance Cost Index

Authors

First Name

Magdy

Last Name

Abdel-Aleem Mayouf

MiddleName

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Affiliation

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Email

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City

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Orcid

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First Name

Hisham

Last Name

Ezzat Saad

MiddleName

-

Affiliation

-

Email

-

City

-

Orcid

-

Volume

13

Article Issue

2

Related Issue

13901

Issue Date

2019-09-01

Receive Date

2020-06-01

Publish Date

2019-09-01

Page Start

235

Page End

244

Print ISSN

2636-4131

Online ISSN

2636-414X

Link

https://ijhth.journals.ekb.eg/article_92902.html

Detail API

https://ijhth.journals.ekb.eg/service?article_code=92902

Order

16

Type

Original Article

Type Code

804

Publication Type

Journal

Publication Title

International Journal of Heritage, Tourism and Hospitality

Publication Link

https://ijhth.journals.ekb.eg/

MainTitle

Maintenance Cost Index for Egyptian Hotels: An Exploratory Study

Details

Type

Article

Created At

22 Jan 2023