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35101

Impact of Leadership Style on Employee Job Satisfaction in the Hospitality Industry

Article

Last updated: 04 Jan 2025

Subjects

-

Tags

Hospitality

Abstract

The purpose of this study was to examine the impact of leadership style on employee job satisfaction in the hospitality industry.The data were collected using a self-administered questionnaire adapted from Gadot (2007), Manning, and Curtis (2009). The questionnaire was distributed to 300 non-managerial employees working in the food and beverage divisions of five-star hotels.  The results of this study reveal that self-development and promotion, pay and reward systems, empowerment and recognition, and appraisal systems are important factors for employee job satisfaction. Furthermore, the study finds a significant positive relationship between the transactional, transformational, and laissez-faire leadership styles and employee job satisfaction. However, the autocratic leadership style has a negative effect on job satisfaction. The current study demonstrates a significant relationship between employee job satisfaction and leadership style; thus, implementing an appropriate leadership strategy can enhance employee job satisfaction and prevent employee turnover in the hospitality industry. The findings can be used as a tool in human resource management to focus on leaders' behaviours with their employees and the level of employees' satisfaction.

DOI

10.21608/ijhth.2019.35101

Keywords

Leadership styles, Job Satisfaction, laissez-faire style, autocratic style, ransformational style, transactional style

Authors

First Name

Maher

Last Name

Fouad

MiddleName

-

Affiliation

-

Email

-

City

-

Orcid

-

Volume

13

Article Issue

1

Related Issue

5797

Issue Date

2019-03-01

Receive Date

2019-06-17

Publish Date

2019-03-01

Page Start

1

Page End

12

Print ISSN

2636-4131

Online ISSN

2636-414X

Link

https://ijhth.journals.ekb.eg/article_35101.html

Detail API

https://ijhth.journals.ekb.eg/service?article_code=35101

Order

1

Type

Original Article

Type Code

804

Publication Type

Journal

Publication Title

International Journal of Heritage, Tourism and Hospitality

Publication Link

https://ijhth.journals.ekb.eg/

MainTitle

Impact of Leadership Style on Employee Job Satisfaction in the Hospitality Industry

Details

Type

Article

Created At

22 Jan 2023