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31996

Evaluation of Employees’ Awareness of Environmental Management Systems in Four and Five Star Hotels in Alexandria: A Study Applied to Front Office Department

Article

Last updated: 04 Jan 2025

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Subjects

-

Tags

Hospitality

Abstract

Hotel sector has embarked on a course of implementing environmental management practices or a much formal tool called environmental management systems (EMS), an innovation which has been profoundly promoted to offer additional benefits to hotels management, as well as the use of water and energy, which may have undesirable environmental effects if these processes are not properly managed and followed up. This research aims to raise awareness of environmental management systems (EMS) in front office department by assessing the employees' awareness of the environmental management systems, the extent to which the employees apply the sound environmental practices, This research is aim to, the population of the study hotels it must be made to increase the employee's awareness of environmental management systems and application of environmental practices like (waste reduction and energy conservation) and highlighting to importance of the environmental awareness of the employees in first class hotels (four and five stars hotels) in Alexandria. To achieve this objective, the researcher surveyed 150 employees in upscale hotels in Alexandria. Data were analyzed using Statistical Package for Social Science (SPSS 22).

DOI

10.21608/ijhth.2019.31996

Keywords

Room Division, Front Office Department, Environmental Management Systems, Environmental Awareness

Authors

First Name

Hend El

Last Name

Shafey

MiddleName

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Affiliation

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Email

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City

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Orcid

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First Name

Mohamed

Last Name

Morsy

MiddleName

-

Affiliation

-

Email

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City

-

Orcid

-

First Name

Mohamed

Last Name

Gad El Rab

MiddleName

-

Affiliation

-

Email

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City

-

Orcid

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Volume

12

Article Issue

2

Related Issue

5389

Issue Date

2018-09-01

Receive Date

2019-05-16

Publish Date

2018-09-01

Page Start

318

Page End

331

Print ISSN

2636-4131

Online ISSN

2636-414X

Article File

IJHTH_Volume 12_Issue 2_Pages 318-331.pdf

PDF . 733.0kB

Link

https://ijhth.journals.ekb.eg/article_31996.html

Detail API

https://ijhth.journals.ekb.eg/service?article_code=31996

Order

20

Type

Original Article

Type Code

804

Publication Type

Journal

Publication Title

International Journal of Heritage, Tourism and Hospitality

Publication Link

https://ijhth.journals.ekb.eg/

MainTitle

Evaluation of Employees’ Awareness of Environmental Management Systems in Four and Five Star Hotels in Alexandria: A Study Applied to Front Office Department

Details

Type

Article

Created At

22 Jan 2023