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31651

Burnout in Tourism and Hospitality SMEs: the Moderating Role of Organizational Commitment

Article

Last updated: 04 Jan 2025

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Subjects

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Tags

Tourism Management

Abstract

This paper investigates the role of organisational commitment in reducing the negative influence of employees' burnout, expressed through emotional exhaustion, cynicism, and reduced professional efficacy, on tourism and hospitality SMEs' performance. Using data collected from 788 tourism and hospitality SMEs' frontline employees operating in Egypt, the findings show that a higher level of organizational commitment diminishes the negative influence of employee burnout on performance. These findings hold important implications for tourism and hospitality SMEs in the Middle-Eastern and North-African region, especially in relation to the important role organisational commitment plays in regulating burnout negative influences.

DOI

10.21608/ijhth.2019.31651

Keywords

Burnout, organisational commitment, Tourism and Hospitality SMEs, Egypt

Authors

First Name

Hany

Last Name

Abdelhamied

MiddleName

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Affiliation

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Email

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City

-

Orcid

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First Name

Ahmed

Last Name

Elbaz

MiddleName

-

Affiliation

-

Email

-

City

-

Orcid

-

Volume

12

Article Issue

2

Related Issue

5389

Issue Date

2018-09-01

Receive Date

2019-05-13

Publish Date

2018-09-01

Page Start

66

Page End

82

Print ISSN

2636-4131

Online ISSN

2636-414X

Article File

IJHTH_Volume 12_Issue 2_Pages 66-82.pdf

PDF . 1.0MB

Link

https://ijhth.journals.ekb.eg/article_31651.html

Detail API

https://ijhth.journals.ekb.eg/service?article_code=31651

Order

5

Type

Original Article

Type Code

804

Publication Type

Journal

Publication Title

International Journal of Heritage, Tourism and Hospitality

Publication Link

https://ijhth.journals.ekb.eg/

MainTitle

Burnout in Tourism and Hospitality SMEs: the Moderating Role of Organizational Commitment

Details

Type

Article

Created At

22 Jan 2023