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30223

The Role of Faculties of Tourism and Hotel Management in Developing the Etiquette and Communication Skills for Students within the Educational Community

Article

Last updated: 22 Jan 2023

Subjects

-

Tags

Tourism Management
Tourism Marketing

Abstract

Personality development is a cautious and continuous effort of individuals to inculcate attributes like positive attitude, etiquette and positive body language in their personality so that they achieve new heights in Tourism Industry. Tourism industry is a people to people, intangible and glamour's industry which demands professionals which have a right blend of hard skills and soft skills. So, we must Focus on the importance of the role of tourism studies department of faculties of tourism in developing students' skills within the educational community as a prelude to their dealings in the tourism work, with another perspective: tourism education and capacity building for Employment. For the purposes of this paper, we will focus on Development tourism service etiquette and communication skills for the students such as listening and speaking skills, body language, eye contact, feedback and also, the importance of the development of these skills not only through scientific material, but also practical training through educational tourism companies within the tourism colleges.
Problem of study: Although the teaching of theory scientific materials in departments of tourism studies for the development of students 'skills and capacity-building as a prelude to their dealings in the tourism work like study (Etiquette and the Protocol), but it did not achieve the desired goal to develop students' skills in proportion to the tourism labor market.
 

DOI

10.21608/ijhth.2017.30223

Keywords

etiquette skills, communication skills, Service quality, tourism department

Authors

First Name

Fatma

Last Name

Youssef

MiddleName

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Affiliation

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Email

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City

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Orcid

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Volume

11

Article Issue

Issue 3 (Special Issue)

Related Issue

5242

Issue Date

2017-02-01

Receive Date

2019-04-15

Publish Date

2017-02-01

Page Start

87

Page End

102

Print ISSN

2636-4131

Online ISSN

2636-414X

Link

https://ijhth.journals.ekb.eg/article_30223.html

Detail API

https://ijhth.journals.ekb.eg/service?article_code=30223

Order

6

Type

Original Research Articles

Type Code

806

Publication Type

Journal

Publication Title

International Journal of Heritage, Tourism and Hospitality

Publication Link

https://ijhth.journals.ekb.eg/

MainTitle

-

Details

Type

Article

Created At

22 Jan 2023