91145

A New Method to Evaluate Bug Severity by using the Crowd-based Knowledge

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Last updated: 04 Jan 2025

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Abstract

In bug tracking system, the high volume of incoming bug reports poses a serious challenge to project managers. Triaging these bug reports manually consumes time and resources which leads to delaying the resolution of important bugs. StackOverflow is the most popular crowdsourcing Q&A community with plenty of bug-related posts. In this paper, we propose a new method to evaluate bug severity by exploiting available quantitative crowd-based knowledge from the bug-related posts in StackOverflow. Two typical type of projects' bug repositories are studied here, e.g. Mozilla and Eclipse. Our study shows that using crowd-based knowledge is able capture the technical merits as well as the programming solutions and it has the potential to optimize the existing evaluation methods of bug severity by incorporating the crowd-based knowledge from a third-party in future.

DOI

10.21608/iugrc.2016.91145

Authors

First Name

Wu

Last Name

Yiwen

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Affiliation

National University of Defense Technology, China.

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First Name

Zhang

Last Name

Yang

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Affiliation

Computer of School, National University of Defense Technology, China.

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Volume

1

Article Issue

First International Undergraduate Research Conference, IUGRC

Related Issue

13625

Issue Date

2016-07-01

Receive Date

2020-05-21

Publish Date

2016-07-01

Page Start

92

Page End

92

Link

https://iugrc.journals.ekb.eg/article_91145.html

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https://iugrc.journals.ekb.eg/service?article_code=91145

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Original Article

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762

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Journal

Publication Title

The International Undergraduate Research Conference

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https://iugrc.journals.ekb.eg/

MainTitle

A New Method to Evaluate Bug Severity by using the Crowd-based Knowledge

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Article

Created At

22 Jan 2023