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75640

Sentiment analysis: An Appraisal approach to Trip Advisor Reviews headlines

Article

Last updated: 03 Jan 2025

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Abstract

Online reviewing behavior is a novel trend driven by the constant presence of social media users on online platforms.  Review excerpts are samples of social interaction where reviewers evaluate and promote for travel destinations. They can also be categorized as electronic word-of-mouth (eWOM). The study focuses on the textual and ethnographic aspects of the texts. Its uniqueness lies in its examination of the utilization of positive emotional language for the purpose of indirect promoting, and the realization of these emotions through a range of grammatical structures and lexical choices. Since the content of the reviews is mainly evaluative, the paper aims at utilizing Martin and White's (2005) Appraisal framework as the one suitable for the analysis of the selected data.  Evaluation in this context is supposed to evoke a shared emotional reaction between the reviewer and the reader towards appealing travelling destinations, and entice them to follow suit. Headlines are specifically chosen for analysis since they intensify the evaluation through summing it up focusing on the most appealing features. The study concludes that among the appraisal tools, 'judgment' and 'appreciation' prevail over 'affect,' which is instant and hard to retrieve at a later point in time

DOI

10.21608/jssa.2019.75640

Keywords

social media, Appraisal, Evaluation, Promotional texts, Trip Advisor Reviews

Authors

First Name

Heba

Last Name

Ahmed Ragai Zaytoon

MiddleName

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Affiliation

Ain Shams University

Email

hebazay66@yahoo.com

City

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Orcid

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Volume

20

Article Issue

العدد العشرون الجزء التاسع

Related Issue

11276

Issue Date

2019-12-01

Receive Date

2020-03-04

Publish Date

2019-12-01

Page Start

207

Page End

227

Print ISSN

2356-8321

Online ISSN

2356-833X

Link

https://jssa.journals.ekb.eg/article_75640.html

Detail API

https://jssa.journals.ekb.eg/service?article_code=75640

Order

29

Type

المقالة الأصلية

Type Code

653

Publication Type

Journal

Publication Title

مجلة البحث العلمي في الآداب

Publication Link

https://jssa.journals.ekb.eg/

MainTitle

Sentiment analysis: An Appraisal approach to Trip Advisor Reviews headlines

Details

Type

Article

Created At

22 Jan 2023