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245397

Assessing the Nursing Performance to Meet Client Satisfaction regarding Antenatal Care

Article

Last updated: 03 Jan 2025

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Abstract

Aim: This study aim was to assess nursing performance to meet clients' satisfaction
regarding antenatal care. Design: descriptive research was utilized in this study. Setting: The
study was conducted at three MCH centers at Shoubra ELKhima district. Sample all nurses
in the previous MCH centers are 35 nurses and 150 pregnant women attending for maternal
health care. Tool: two tools were used for data collection the first one was a structured
interviewing questionnaire sheet included socio demographic data about nurses, nurses'
knowledge regarding antenatal care, socio demographic data about pregnant women,
obstetric history, antenatal follow up and likert scale which monitor women satisfaction. The
second tool was an observational checklist to observe actual nursing performance in ante-
natal care clinic. Results: the majority of the nurses had poor knowledge regarding antenatal
care in MCH centers and had poor performance of antenatal care. The majority of the study
subjects were unsatisfied with the performance of the nurses in MCH centers. Conclusion:
quality of antenatal care provided at studied MCH centers was poor, due to shortage of
staff, lack of necessary equipment and supplies. Pregnant women were unsatisfied with
antenatal care provided in these centers. Recommendation: Continuous training Programs
for health care providers at MCH centers to improve their performance and consequently
raise the quality level.

DOI

10.21608/ejhc.2022.245397

Keywords

Ante-natal care, Nursing Performance, Client satisfaction

Authors

First Name

Nawal

Last Name

Mahmoud Soliman

MiddleName

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Affiliation

Community Health Nursing-Faculty of nursing -ain shams university-Cairo-Egypt

Email

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City

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Orcid

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First Name

Shimaa

Last Name

Fathy Miky

MiddleName

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Affiliation

Community Health Nursing-Faculty of nursing -ain shams university-Cairo-Egypt

Email

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City

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Orcid

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First Name

Fatma

Last Name

Mohamed Mohamed

MiddleName

-

Affiliation

Community Health Nursing-Faculty of nursing -ain shams university-Cairo-Egypt

Email

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City

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Orcid

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Volume

10

Article Issue

1

Related Issue

4785

Issue Date

2019-03-01

Receive Date

2022-06-21

Publish Date

2019-03-01

Page Start

708

Page End

720

Print ISSN

1687-9546

Link

https://ejhc.journals.ekb.eg/article_245397.html

Detail API

https://ejhc.journals.ekb.eg/service?article_code=245397

Order

52

Type

Original Article

Type Code

631

Publication Type

Journal

Publication Title

Egyptian Journal of Health Care

Publication Link

https://ejhc.journals.ekb.eg/

MainTitle

Assessing the Nursing Performance to Meet Client Satisfaction regarding Antenatal Care

Details

Type

Article

Created At

22 Jan 2023