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Organizational Citizenship Behavior among Social Workers at NGOs

Article

Last updated: 03 Jan 2025

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Abstract

The study aimed to identify the degree of practicing organizational citizenship behaviors by social workers (OCBSW) at non-governmental organizations in the Helwan Area of South Cairo Governorate, and the impact of demographic variables; gender, years of service, and income, on the degree of practice. The study also addressed obstacles that hinder the practice of organizational citizenship and makes proposals to boost the practice of organizational citizenship by social workers at NGOs. The study was applied to (130) social workers. The results of the survey indicate that the extent of the practice of organizational citizenship, across its seven dimensions, is high. The results of the study showed no significant statistical differences in the degree of practicing organizational citizenship behaviors due to the gender variable, with the exception of the dimension of ‘commitment to work'. Furthermore, there is no statistically significant correlation between the degree of practicing organizational citizenship behaviors and the experience variable, with the exception of ‘active participation'. Moreover, there is no statistically significant correlation between the degree of practicing organizational citizenship behaviors and the income variable, with the exception of ‘active participation'. Finally, the study concludes with a number of recommendations.  

DOI

10.21608/ejsw.2018.9027

Keywords

Organizational Citizenship, social workers, NGOs

Authors

First Name

Salah

Last Name

Gad

MiddleName

S.

Affiliation

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Orcid

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Volume

6

Article Issue

1

Related Issue

1675

Issue Date

2018-06-01

Receive Date

2018-07-13

Publish Date

2018-06-01

Page Start

85

Page End

109

Print ISSN

2356-9204

Online ISSN

2356-9212

Link

https://ejsw.journals.ekb.eg/article_9027.html

Detail API

https://ejsw.journals.ekb.eg/service?article_code=9027

Order

4

Type

Empirical Articles

Type Code

628

Publication Type

Journal

Publication Title

Egyptian Journal of Social Work

Publication Link

https://ejsw.journals.ekb.eg/

MainTitle

Organizational Citizenship Behavior among Social Workers at NGOs

Details

Type

Article

Created At

22 Jan 2023