Background: Cesarean Delivery is the most common method of delivery in Egypt. It is applied in more than 60% of all deliveries. Women for whom it is indicated must accept the procedure and be satisfied with it. Satisfied mothers are found to be more positive about their condition and more likely to actively participate in their treatment regimens and hence, better maternal and neonatal outcomes. Objective: The study aimed to improve the quality of perinatal care by assessing the level of satisfaction after cesarean delivery and determining the reasons for maternal satisfaction and dissatisfaction. Methods: This was a cross-sectional study conducted from June to December 2021 at Zagazig University Hospital, Egypt. A total of 221 women who delivered by Cesarean were enrolled and interviewed using a simple structured researcher-administered questionnaire for data collection. Results: The mean age was 27.83 ± 5.24 years, and the median parity was 1. The overall satisfaction with hospital delivery services was high (93.7%). Women's satisfaction was associated with birth outcomes, nurses' concern and attitude, time spent with the doctor during the examination, care providers' measures taken to assure privacy during examination and availability of medicines. Facility cleanliness gained the least satisfaction.
Conclusion: The study found that most women were satisfied with the care received during Cesarean delivery. In-depth studies are needed to assess satisfaction with many aspects of the Cesarean birth experience.