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44526

Occupational Stress among Banking Employees at El Mansoura City

Article

Last updated: 30 Jan 2023

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Abstract

Background: The International Labor Organization reported a number of worrying issues for workers in financial services; these included greater pressure on time, problems with ergonomics, conflicting roles, work demands, difficult relationships with customers, and a rising number of cases of stress and violence. Aim of the study: To assess the prevalence of occupational job stress among banking employees, to find out risk factors of occupational job stress and to recommend interventions that could prevent occupational stress among banking employees. Subject and methods: A study was conducted on 568 banking employees at El-Mansoura City. A cross sectional study using standardized questionnaire, and interventional study included application of stress management health education intervention program, were implemented. Evaluation was done six months after conduction of the intervention to measure the degree of success of the program. Results: the total number of the employees was 568; the majority of age group were between 25-45 years representing 79.1%. Among the studied participant 50.2% of them were working in national banks and 49.8% were working in private banks. 22.4% were manager while 57% were banker A and 20.6 were banker B. About 22.8% of national banks employees showed high stress level, while only 12% of private banking employees showed high stress level. Conclusions: this study showed statistical significance difference between national and private bank employees as regard the prevalence of health complaint. Age, gender, occupational degree and social relations at work among these study participants showed statistical significant difference between national and private banking employees.

DOI

10.21608/ejhm.2019.44526

Keywords

Occupational stress, Banking employees, Stress management. Health education interventional program

Authors

First Name

Mohamed El-Hady Emam

Last Name

Salim

MiddleName

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Affiliation

Department of Community Medicine and Industrial Medicine, Faculty of Medicine, Al-Azhar University

Email

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City

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Orcid

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First Name

Alaa Abdel Wahed Aboel Maged

Last Name

Shams Eldine

MiddleName

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Affiliation

Department of Community Medicine and Industrial Medicine, Faculty of Medicine, Al-Azhar University

Email

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City

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Orcid

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First Name

Omar Omar

Last Name

Zidan

MiddleName

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Affiliation

Department of Community Medicine and Industrial Medicine, Faculty of Medicine, Al-Azhar University

Email

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City

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Orcid

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First Name

Mohamed Mahmoud

Last Name

Aboal Asaad

MiddleName

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Affiliation

Department of Community Medicine and Industrial Medicine, Faculty of Medicine, Al-Azhar University

Email

dr.aboalasaad84@gmail.com

City

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Orcid

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Volume

76

Article Issue

6

Related Issue

6840

Issue Date

2019-07-01

Receive Date

2019-08-10

Publish Date

2019-07-01

Page Start

4,445

Page End

4,451

Print ISSN

1687-2002

Online ISSN

2090-7125

Link

https://ejhm.journals.ekb.eg/article_44526.html

Detail API

https://ejhm.journals.ekb.eg/service?article_code=44526

Order

30

Type

Original Article

Type Code

606

Publication Type

Journal

Publication Title

The Egyptian Journal of Hospital Medicine

Publication Link

https://ejhm.journals.ekb.eg/

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Details

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Article

Created At

22 Jan 2023