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16943

Knowledge about The Overall Patient’s Satisfaction of The Primary Health Care in Saudi Arabia and Common Complains That Brings Patients to The Primary Health Centre

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Last updated: 03 Jan 2025

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Abstract

Background: Despite the modern life and the availability of great facilities, patients are not satisfied with the health care offered in the primary health care center in Saudi Arabia. Common complains that bring patients to the primary health care center are usually hypertension, headaches or back pain but there are others that are unknown and common like abdominal pain.
Objectives: This study was done to explore the overall patient's satisfaction of the primary health care in Saudi Arabia and the common complains that bring patients to the primary health centre.
Methods: A cross-sectional study was carried out during the period from January to April 2018 on 864 participants chosen from many different social media platforms to investigate the overall patient's satisfaction of the primary health care in Saudi Arabia and the common complains that bring patients to the primary health centre.
Results: 48.1% of the participants had visited the primary health care center at a certain point of time, 33.6% of the participants went to the primary health center first before going to the hospital, 43.7% of the participants received a professional health care whenever they enrolled to the primary health care centers, 51.9% of the participants usually found the prescribed medications at the primary health care center and 30% of the participants claimed abdominal when they visited the primary health care center. Regarding patient's satisfaction, 18.8% of the participants rate the primary health care center 5 out of 10. Finally, 90.6% of the participants thought that the ministry of health should pay more attentions to the primary health care centers.
Conclusion: overall patient's satisfaction about the primary health care center in Saudi Arabia was as great as we could expect. The main complain that brings participants to the primary health care centers was abdominal pain.

DOI

10.21608/ejhm.2018.16943

Keywords

Satisfaction, centre, abdominal pain

Authors

First Name

Yousef Ateeg Awad

Last Name

Alsadi

MiddleName

-

Affiliation

College of Medicine University of Hail

Email

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City

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Orcid

-

First Name

Adnan Meteb Mohamed

Last Name

Almezani

MiddleName

-

Affiliation

College of Medicine University of Hail

Email

-

City

-

Orcid

-

First Name

Abdulaziz Ayed M

Last Name

Alshammari

MiddleName

-

Affiliation

College of Medicine University of Hail

Email

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City

-

Orcid

-

First Name

Abdulaziz Ayed

Last Name

Abed Alrashidi

MiddleName

-

Affiliation

College of Medicine University of Hail

Email

-

City

-

Orcid

-

First Name

Abdulrahman Saeed Saad

Last Name

Alharbi

MiddleName

-

Affiliation

College of Medicine University of Hail

Email

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City

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Orcid

-

First Name

Intesar Hadi Eisa

Last Name

Alshammari

MiddleName

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Affiliation

College of Medicine University of Hail

Email

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City

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Orcid

-

First Name

Ahmad Hassan A

Last Name

Albargi

MiddleName

-

Affiliation

KAAU

Email

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City

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Orcid

-

First Name

Saleh Ali Saleh Kharshan

Last Name

AL Ghamdi

MiddleName

-

Affiliation

Rawalpindi Medical College

Email

-

City

-

Orcid

-

Volume

73

Article Issue

6

Related Issue

3486

Issue Date

2018-10-01

Receive Date

2018-10-19

Publish Date

2018-10-01

Page Start

6,910

Page End

6,914

Print ISSN

1687-2002

Online ISSN

2090-7125

Article File

EJHM_Volume 73_Issue 6_Pages 6910-6914.pdf

PDF . 286.3kB

Link

https://ejhm.journals.ekb.eg/article_16943.html

Detail API

https://ejhm.journals.ekb.eg/service?article_code=16943

Order

18

Type

Original Article

Type Code

606

Publication Type

Journal

Publication Title

The Egyptian Journal of Hospital Medicine

Publication Link

https://ejhm.journals.ekb.eg/

MainTitle

Knowledge about The Overall Patient’s Satisfaction of The Primary Health Care in Saudi Arabia and Common Complains That Brings Patients to The Primary Health Centre

Details

Type

Article

Created At

22 Jan 2023