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243676

The Perception of Total Quality Management among Head Teachers in the Kingdom of Saudi Arabia

Article

Last updated: 03 Jan 2025

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Abstract

The research sought to study how Total Quality Management (TQM) can affect Saudi school education, specifically focusing on the perception of secondary girls' school head teachers about the degree of application of TQM practices the level of focus on customers (students, parents, stakeholders). The sample consisted of a number of head teachers (totalling: 123 teachers in 123 schools) and a questionnaire as the instrument of data collection. The data were analysed by using the SPSS software using the frequencies means and standard deviations. The results have shown that there is a high degree of application of the TQM practices in Saudi schools and responses were affected by the qualification and experience of head teachers. It was also found that head teachers acknowledged the importance of applying the concept and practices of TQM and considered it as a useful tool that could contribute to the development of quality educational practices in the schools. The research has made important contributions to identifying the common patterns of perception of head teachers about the TQM practices. Finally, the study has also suggested ways that will facilitate the process of applying the concept and practices of TQM in Saudi schools and which will increase the standards of education; improve the quality of education process and increase customer satisfaction.    

DOI

10.21608/jsrep.2022.243676

Keywords

Head Teachers, Total Quality Management, Perceptions

Authors

First Name

خديجه سعد

Last Name

القحطاني

MiddleName

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Affiliation

دکتوراه في فلسفة التعليم من جامعة Hull في المملکة المتحدة.

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Orcid

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Volume

41

Article Issue

193

Related Issue

34363

Issue Date

2022-01-01

Receive Date

2022-06-13

Publish Date

2022-01-01

Page Start

583

Page End

615

Print ISSN

1110-323X

Online ISSN

2535-2083

Link

https://jsrep.journals.ekb.eg/article_243676.html

Detail API

https://jsrep.journals.ekb.eg/service?article_code=243676

Order

15

Type

المقالة الأصلية

Type Code

526

Publication Type

Journal

Publication Title

التربية (الأزهر): مجلة علمية محکمة للبحوث التربوية والنفسية والاجتماعية)

Publication Link

https://jsrep.journals.ekb.eg/

MainTitle

The Perception of Total Quality Management among Head Teachers in the Kingdom of Saudi Arabia

Details

Type

Article

Created At

22 Jan 2023