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20319

APROPOSED FRAME WORK FOR APPLYING CONCEPT OF STRATEGIC MANAGEMENT TO ACHIEVING THE PARTICIPATORY AND IMPROVING GOVERNMENTAL PERFORMANCE AN APPLIED STUDY ON CONSUMER PROTECTION SEC

Article

Last updated: 03 Jan 2025

Subjects

-

Tags

Economics

Abstract

This study aims at identifying the extent to which strategic Management practices and its relationship to institutional performance excellence in the governmental Institutions working in the field of protecting consumer rights in the south Egypt. The researcher used the descriptive analytical approach and the proper statistical tests to test the accuracy of hypotheses and to answer the study questions. Samples of the study community were represented in senior, middle and direct leadership in Directorates and services companies and facilities in southern Egypt is Upper Egypt, the governorate its Lena, Luxor, Aswan, Shag and Red Sea.The researcher distributed (600) questionnaires, retrieved (443) questionnaires, excluded (34), due to lack of answer to some paragraphs and thus the number of valid questionnaires is (409). The most important findings of the study: 1. Lack of a culture of strategic planning by the senior management of the institution they do not encourage employees to participate in strategic planning in the directorates and service and facilities companies. 2. The management of government institutions for directorates and services and utilities companies does not conduct periodic surveys to measure the satisfaction rates of recipients of services provided by the institution, and there is no satisfaction from the local community on the services provided by the institution. The most important recommendations of the study: 1. Provide specialized human cadres in the field of strategic planning, especially service directorates. 2. The need to conduct periodic surveys to measure the satisfaction rate  

DOI

10.21608/jes.2017.20319

Authors

First Name

Kholi,

Last Name

S. M. E.

MiddleName

-

Affiliation

Faculty of Commerce, Ain Shams University

Email

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City

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Orcid

-

First Name

Kmal Eldine,

Last Name

G. M.

MiddleName

-

Affiliation

Center for Strategic Thinking, South Valley University

Email

-

City

-

Orcid

-

First Name

Ahmed,

Last Name

A. M.

MiddleName

-

Affiliation

-

Email

-

City

-

Orcid

-

Volume

39

Article Issue

2

Related Issue

4045

Issue Date

2017-09-01

Receive Date

2018-12-03

Publish Date

2017-09-01

Page Start

355

Page End

380

Print ISSN

1110-0826

Online ISSN

2636-3178

Link

https://jes.journals.ekb.eg/article_20319.html

Detail API

https://jes.journals.ekb.eg/service?article_code=20319

Order

13

Type

Review Article

Type Code

599

Publication Type

Journal

Publication Title

Journal of Environmental Science

Publication Link

https://jes.journals.ekb.eg/

MainTitle

APROPOSED FRAME WORK FOR APPLYING CONCEPT OF STRATEGIC MANAGEMENT TO ACHIEVING THE PARTICIPATORY AND IMPROVING GOVERNMENTAL PERFORMANCE AN APPLIED STUDY ON CONSUMER PROTECTION SECTOR IN SOUTHERN EGYPT REGION

Details

Type

Article

Created At

22 Jan 2023