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89611

Impact of Nursing Care Hours on Hospital Cost and Patient Satisfaction in Emergency Department

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Last updated: 01 Jan 2025

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Abstract

Abstract Background: Nurse can play an important role in helping reduce costs based on the unit census and patient acuity. Actually when nursing hours exceed the needed hours by patients, nurse managers typically are required to submit a report explaining the reason. Nurses can help make a difference in their unit budgets by not overstaffing their unit, avoiding excessive use of unscheduled leave and monitoring the use of supplies. Aim of Study: To explore the impact of average nursing care hours on hospital cost and patient satisfaction in Emer-gency Department. Material and Methods: Design: Descriptive, exploratory, correlational design was utilized to carry out the study. Setting: The study was conducted in Emergency Depart-ment at Soud Kafafi University Hospital. Sample: Convenient sample included twenty-five nursing staff worked in Emergency Department and random sample of Emergency Department conscious patients, the number of study sample was one thousand patients. Tools: Four tools were utilized for data collection, the first tool was patients triage level assessment; the second was financial record sheet, the third Nursing Care Hours Cost and the fourth was patient satisfaction questionnaire. Results: The study findings revealed that there was highly significant statistical strong positive effect between nursing care hours and hospital cost (Adj R2=.925, B=.385, p=.000). While, there is no statistical significant correlation between nursing care hours with patient satisfaction. Conclusion: The study concluded that positive effect between nursing care hours and hospital cost while no statistics effect was found between nursing care hours and patient satisfaction. Also, patients with highly acuity level consuming high nursing care hours and hospital cost. Recommendations: It is recommended that the head nurse should measure nurses direct care hours costs per patient in order to find out patient level nursing costs/intensity, the study recommend to develop strategies to measure nursing at nurse-patient encounter for developing nursing business intelligence by optimizing care vs costs and matching right nurse care provider.

DOI

10.21608/mjcu.2019.89611

Keywords

Nursing care hours, Hospitals costs, emergency department, patient satisfaction

Authors

First Name

NASHWA M. SALAH, M.Sc.;

Last Name

EGLAL A. ABD EL-WAHB, D.N.Sc.

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Affiliation

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First Name

EMAN A.

Last Name

ETAWY, D.N.Sc.

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Affiliation

The Department of Nursing Administration, Faculty of Nursing, Cairo University

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Volume

87

Article Issue

December

Related Issue

11480

Issue Date

2019-12-01

Receive Date

2019-05-15

Publish Date

2019-12-01

Page Start

5,207

Page End

5,215

Print ISSN

0045-3803

Online ISSN

2536-9806

Link

https://mjcu.journals.ekb.eg/article_89611.html

Detail API

https://mjcu.journals.ekb.eg/service?article_code=89611

Order

143

Type

Original Article

Type Code

263

Publication Type

Journal

Publication Title

The Medical Journal of Cairo University

Publication Link

https://mjcu.journals.ekb.eg/

MainTitle

Impact of Nursing Care Hours on Hospital Cost and Patient Satisfaction in Emergency Department

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Article

Created At

22 Jan 2023