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Managerial Competencies of Primary Health Care Managers

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Last updated: 01 Jan 2025

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Abstract

Introduction: Competencies are the correct combination of information; skills and
behaviors owned by individuals and may be an exporter of continuous competitive
feature for the organization. Estimating managerial abilities is significant for continuous
improvement of health care quality. Aim of the work: To evaluate the competencies of
Primary Health Care (PHC) facilities physician managers in Zagazig Health District, El-
Sharkia Governorate, Egypt and to rate the importance of the key management skills in
their present situation. Material and methods: A cross sectional study was performed
at Primary Health Care Facilities at Zagazig Health District, El-Sharkia Governorate,
Egypt. The total number of managers was 46; all of them were included in the study as a
comprehensive sample. The data were collected by modified self-regulated questionnaire
for self-assessment of the doctors' managerial competency. Data were used to rank
the importance of different inquiries. Result: Most of the studied sample (52.2%) had
low managerial competency particularly in staff management, planning and priority
setting, problem solving and financial management but had high communication skills
.As regards the importance of the managerial domains, least important domains were
planning and priority setting, financial management and leadership while communication
and problem solving are the most important crucial aspects. Managerial experience
and qualification showed a statistically significant difference with all items of self
assessment managerial competency questionnaires of primary health care managers.
Conclusion: There is a substantial gap in the competency level of primary health care
sector managers'. Management capability needs to be strengthened to promote the
strategy of enhanced and sustainable delivery of healthcare service. To tackle the skill
gap there is a need for suitable and further training and development. Introduction: Competencies are the correct combination of information; skills and
behaviors owned by individuals and may be an exporter of continuous competitive
feature for the organization. Estimating managerial abilities is significant for continuous
improvement of health care quality. Aim of the work: To evaluate the competencies of
Primary Health Care (PHC) facilities physician managers in Zagazig Health District, El-
Sharkia Governorate, Egypt and to rate the importance of the key management skills in
their present situation. Material and methods: A cross sectional study was performed
at Primary Health Care Facilities at Zagazig Health District, El-Sharkia Governorate,
Egypt. The total number of managers was 46; all of them were included in the study as a
comprehensive sample. The data were collected by modified self-regulated questionnaire
for self-assessment of the doctors' managerial competency. Data were used to rank
the importance of different inquiries. Result: Most of the studied sample (52.2%) had
low managerial competency particularly in staff management, planning and priority
setting, problem solving and financial management but had high communication skills
.As regards the importance of the managerial domains, least important domains were
planning and priority setting, financial management and leadership while communication
and problem solving are the most important crucial aspects. Managerial experience
and qualification showed a statistically significant difference with all items of self
assessment managerial competency questionnaires of primary health care managers.
Conclusion: There is a substantial gap in the competency level of primary health care
sector managers'. Management capability needs to be strengthened to promote the
strategy of enhanced and sustainable delivery of healthcare service. To tackle the skill
gap there is a need for suitable and further training and development. Introduction: Competencies are the correct combination of information; skills and
behaviors owned by individuals and may be an exporter of continuous competitive
feature for the organization. Estimating managerial abilities is significant for continuous
improvement of health care quality. Aim of the work: To evaluate the competencies of
Primary Health Care (PHC) facilities physician managers in Zagazig Health District, El-
Sharkia Governorate, Egypt and to rate the importance of the key management skills in
their present situation. Material and methods: A cross sectional study was performed
at Primary Health Care Facilities at Zagazig Health District, El-Sharkia Governorate,
Egypt. The total number of managers was 46; all of them were included in the study as a
comprehensive sample. The data were collected by modified self-regulated questionnaire
for self-assessment of the doctors' managerial competency. Data were used to rank
the importance of different inquiries. Result: Most of the studied sample (52.2%) had
low managerial competency particularly in staff management, planning and priority
setting, problem solving and financial management but had high communication skills
.As regards the importance of the managerial domains, least important domains were
planning and priority setting, financial management and leadership while communication
and problem solving are the most important crucial aspects. Managerial experience
and qualification showed a statistically significant difference with all items of self
assessment managerial competency questionnaires of primary health care managers.
Conclusion: There is a substantial gap in the competency level of primary health care
sector managers'. Management capability needs to be strengthened to promote the
strategy of enhanced and sustainable delivery of healthcare service. To tackle the skill
gap there is a need for suitable and further training and development.

DOI

10.21608/ejom.2021.143333

Keywords

Manager, Competency, Primary health care and Communication skills

Authors

First Name

AwadAllah

Last Name

MB

MiddleName

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Affiliation

Department of Public Health and Community Medicine, Faculty of Medicine, Zagazig University, Egypt.

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City

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Orcid

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First Name

Salem

Last Name

GM

MiddleName

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Affiliation

Department of Public Health and Community Medicine, Faculty of Medicine, Zagazig University, Egypt.

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City

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Volume

45

Article Issue

1

Related Issue

21153

Issue Date

2021-01-01

Receive Date

2021-01-26

Publish Date

2021-01-01

Page Start

35

Page End

46

Print ISSN

1110-1881

Online ISSN

2357-058X

Link

https://ejom.journals.ekb.eg/article_143333.html

Detail API

https://ejom.journals.ekb.eg/service?article_code=143333

Order

3

Type

Original Article

Type Code

577

Publication Type

Journal

Publication Title

Egyptian Journal of Occupational Medicine

Publication Link

https://ejom.journals.ekb.eg/

MainTitle

Managerial Competencies of Primary Health Care Managers

Details

Type

Article

Created At

22 Jan 2023