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3528

Assessment the Role Performances and Services Quality of Agricultural Extension Centers from Point of Views by its personnel in Assiut Governorate

Article

Last updated: 22 Jan 2023

Subjects

-

Tags

Rural Sociology & Agricultural Extension

Abstract

The main objectives of this paper are: first, determine the differences between role Performance level of Personnel in agricultural extension centers of their expected roles, examine personnel' perception of services quality produced by extension centers, the empirical inquiry was carried out on sample of 60 personnel of agricultural extension centers. Fifteen expected roles of extension centers personnel were determined to carry out this empirical inquiry, and also twenty tow items under main five components using to measure services quality. Data were collected by means of personal interview using a questionnaire prepared for this purpose. Percentages, and frequency distribution used for data processing and analysis using SPSS program. Results show the following: -      respondents perceived three role  performance had a high percentages, while  another four roles had a low percentage. -     farmers perceived two role performance had a high percentages, these are recognizing of agricultural extension centers personnel of their problems, and helping them solving these problems . -     Coordinate with community organization and opinion leaders development had low percentage of roles performance. -     Services which produced by agricultural extension centers had low quality according to SERVQUAL scale.       This paper recommends that: -      training personnel on many roles like coordinate among rural organization in village. -     improving quality of produced services from agricultural extension centers.  -     exploring the obstacles witch faced personnel to perform their expected roles.   

DOI

10.21608/ajas.2014.3528

Keywords

Evaluation, Workers, Assiut Governorate, Role of agricultural extension centers

Volume

45

Article Issue

5

Related Issue

207

Issue Date

2014-12-01

Receive Date

2014-11-23

Publish Date

2014-12-01

Page Start

223

Page End

233

Print ISSN

1110-0486

Online ISSN

2356-9840

Link

https://ajas.journals.ekb.eg/article_3528.html

Detail API

https://ajas.journals.ekb.eg/service?article_code=3528

Order

11

Type

Original Article

Type Code

62

Publication Type

Journal

Publication Title

Assiut Journal of Agricultural Sciences

Publication Link

https://ajas.journals.ekb.eg/

MainTitle

-

Details

Type

Article

Created At

22 Jan 2023