400301

Brand DNA's Relationship with Customer Loyalty in the Fast Fashion Market in Egypt

Article

Last updated: 04 Jan 2025

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Abstract

The intensity of competition has made it difficult to maintain the loyalty of current customers to business organizations; thus, brands must pri-oritize developing lasting relationships with customers. Therefore, this study aims to explore the relationship between brand DNA and customer loyalty to a brand. A pre-structured and pre-prepared survey list was used to collect data from Egyptian customers of the most famous fast fashion brands in Egypt (Zara, H&M, Mango, Stradivarius, Pull & Bear, Bershka, LC Waikiki, Max, American Eagle). This was done using a non-probability quota sample with a sample size of 384 individuals. The data were then analyzed using appropriate statistical methods. The study found a statistically significant positive relationship between brand DNA and customer loyalty to a brand. The findings contribute to the development of marketing knowledge in the fast fashion industry, improve marketing practices, and open new horizons for future research in this area.                                       

DOI

10.21608/cfdj.2024.307064.2015

Keywords

Keywords: Brand DNA, Customer loyalty, Fast Fashion, Egypt

Authors

First Name

Lobna Gamal Hussein Mogahed

Last Name

Mogahed

MiddleName

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Affiliation

Ph.D. Researcher at Faculty of Commerce, Cairo University Marketing Lecturer Assistant at CIC

Email

lobna_g_hussein@cic-cairo.com

City

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Orcid

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Volume

6

Article Issue

1

Related Issue

52472

Issue Date

2025-01-01

Receive Date

2024-07-24

Publish Date

2025-01-01

Page Start

179

Page End

213

Print ISSN

2682-3403

Online ISSN

2682-4531

Link

https://cfdj.journals.ekb.eg/article_400301.html

Detail API

https://cfdj.journals.ekb.eg/service?article_code=400301

Order

400,301

Type

المقالة الأصلية

Type Code

1,242

Publication Type

Journal

Publication Title

المجلة العلمية للدراسات والبحوث المالية والتجارية

Publication Link

https://cfdj.journals.ekb.eg/

MainTitle

Brand DNA's Relationship with Customer Loyalty in the Fast Fashion Market in Egypt

Details

Type

Article

Created At

30 Dec 2024