Beta
320860

Assessing the Application of Flight Catering Supply Chain Practices and Food and Beverages Quality in EgyptAir (Differences between Employees' Demographics)

Article

Last updated: 04 Jan 2025

Subjects

-

Tags

-

Abstract

The aviation industry has faced a number of challenges as flight services during the travel experience, media perception regarding quality of meals, logistics, and supply chain issues such as circulation of goods. The current research aims to assess the implementation of flight catering supply chain practices and food and beverages quality in EgyptAir. There is still a lack of academic literature concerning topics such as methodologies to guide and support supply chain management evaluation. The population of this study was the managers and employees who work in production and catering management in operation sector at In-flight Service EgyptAir Company. A stratified random sampling was applied in the current research. A quantitative method was used to collect the data. A self-administered questionnaire was conducted. A total of 220 questionnaire forms were distributed to managers and employees. The valid forms were 180 forms, which represent 81.8% from the distributed forms. SPSS V. 25 was used to analyze the data. The results showed that the supply chain practices and food and beverages quality were applied less than standard levels. On the other hand, there were only statistically significant differences between males and females, and respondents' experiences regarding perceiving food and beverages quality. The implication of these findings for the industry and future research are being deliberated as well. The study recommended that managers and staff should adopt supply chain management as a strategic function for improving service effectiveness and food and beverages quality.

DOI

10.21608/mjthr.2023.237841.1114

Keywords

In-flight Catering, Supply Chain Practices, F&B, Quality, Egyptair

Authors

First Name

Abd El-Bary

Last Name

Ali Dawood

MiddleName

Ahmed

Affiliation

Hotel Management Dep., Faculty of Tourism Hotels, Minia University, Minia, Egypt

Email

abdelbarydawod@mu.edu.eg

City

Cairo

Orcid

24604032800096

First Name

Mohamed

Last Name

Salah Mohamed

MiddleName

Mostafa

Affiliation

Hotel Management Department, Faculty of Tourism and Hotels, Minia University, Minia

Email

mohamed_seaha@yahoo.com

City

-

Orcid

29201202400633

First Name

Mostafa

Last Name

Mohamed Hussein

MiddleName

Mahmoud

Affiliation

Hotel Management Department, Faculty of Tourism and Hotels, Minia University,Minia, Egypt

Email

mostafa.hussien@mu.edu.eg

City

Minia

Orcid

-

Volume

16

Article Issue

1

Related Issue

41716

Issue Date

2023-12-01

Receive Date

2023-09-20

Publish Date

2023-12-01

Page Start

63

Page End

84

Print ISSN

2357-0652

Online ISSN

2735-4741

Link

https://mjthr.journals.ekb.eg/article_320860.html

Detail API

https://mjthr.journals.ekb.eg/service?article_code=320860

Order

320,860

Type

Original Article

Type Code

1,533

Publication Type

Journal

Publication Title

Minia Journal of Tourism and Hospitality Research MJTHR

Publication Link

https://mjthr.journals.ekb.eg/

MainTitle

Assessing the Application of Flight Catering Supply Chain Practices and Food and Beverages Quality in EgyptAir (Differences between Employees' Demographics)

Details

Type

Article

Created At

27 Dec 2024