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301835

Digital Innovation Barriers: Egyptian Travel Agencies' Perspective

Article

Last updated: 04 Jan 2025

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Tags

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Abstract

In light of developments that the world has been witnessing recently, such as technological advancement, cognitive acceleration, demographic changes, and a global economic recession caused by the COVID-19 pandemic, tourism businesses attempted to adopt new methods to stay up with these changes. One of these methods is digital innovation, which has become a crucial competitive factor due to its ability to enhance the performance of tourism businesses. The study's significance derives from the scarcity of studies that have focused on the obstacles of digital innovation in the tourism sector. Due to the majority of previous studies concentrated on how to apply digital innovation in the tourism business without examining the challenges that are facing the implementation. Therefore, the current study aims to examine the digital innovation barriers (technological, management, psychological, process, financial, cultural, and environmental) that may prevent tourism businesses from innovating. A quantitative approach was used to examine the most influential barriers when a travel agency intends to adopt digital innovation. This research has been based on a survey approach. This survey was conducted with Egyptian travel agencies. The data were analyzed using the Smart PLS to examine the causal relationship between digital innovation barriers and adopting innovation in travel agencies in the presence of moderator variables (business' experience and size). The findings have shown that technological, managerial, and cultural barriers are the most significant obstacles to the application of innovation in travel agencies, as well as that the size of the travel agency is the most influential moderator.

DOI

10.21608/sis.2023.191319.1131

Keywords

Keywords: Digital Innovation, barriers, Egyptian Travel Agencies, tourism

Authors

First Name

Rania

Last Name

Orabi

MiddleName

Magdy

Affiliation

High institute of tourism, Hotel Management and Monuments Restoration, Abu Qir-Alexandria

Email

rania_orabi@yahoo.com

City

-

Orcid

0000-0002-3668-5115

Volume

6

Article Issue

1

Related Issue

41625

Issue Date

2023-06-01

Receive Date

2023-02-02

Publish Date

2023-06-01

Page Start

1

Page End

18

Print ISSN

2682-4329

Online ISSN

2735-3044

Link

https://sjs.journals.ekb.eg/article_301835.html

Detail API

https://sjs.journals.ekb.eg/service?article_code=301835

Order

301,835

Type

Original Research

Type Code

1,291

Publication Type

Journal

Publication Title

Journal of Tourism, Hotels and Heritage

Publication Link

https://sjs.journals.ekb.eg/

MainTitle

Digital Innovation Barriers: Egyptian Travel Agencies' Perspective

Details

Type

Article

Created At

25 Dec 2024