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The impact of using closed- loop supply chain on raising Egyptian customers' sustainable consumerism: Testing the mediating role of customer value in FMCG industry

Article

Last updated: 04 Jan 2025

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Tags

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Abstract

Purpose – The main purpose of the article is to clarify the impact of Closed-loop Supply Chain (CLSC) on raising Egyptian customers' sustainable consumerism (Care for environmental well- being, Care for the future generations and Quality of life) by studying the mediation effect of customer value by providing an explanation of the definition, description, advantages and disadvantages, significance, examples from literature, and possible research, one can acknowledge its role as a catalyst for promoting sustainable consumerism in the FMCG market in Egypt.
Design/methodology/approach – A survey was conducted with a structured questionnaire for a sample of 500 Egyptian consumer. The conceptual model was analysed using structural equation modelling (SEM) in this study. structured equation modelling.

Findings – Results revealed that CLSC has no significant direct effect on Sustainable consumerism (Care for environmental well- being, Care for the future generations and Quality of life). Also, all sub-hypotheses concerning this hypothesis were rejected except that CLSC has positive and significant effects on Care for environmental well- being. On the other hand, statistical results show significantly positive effects of Customer value on Sustainable consumerism. Additionally, Customer value has significant effect on the dimensions of Sustainable consumerism; as for Care for environmental well- being, Care for the future generations, and Quality of life. Similarly, there is positive and significant effects of CLSC on Customer value. Finally, customer value positively and significantly mediates between the relationship of CLSC, and sustainable consumerism.

DOI

10.21608/cfdj.2024.268285.1907

Keywords

Closed-loop supply chain, Sustainable consumerism, customer value, FMCG markets

Authors

First Name

شريف طاهر

Last Name

محمد فريد

MiddleName

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Affiliation

اکاديمية السادات للعلوم الادارية - کلية الادارة الفرع الرئيسي

Email

sherif-taher@hotmail.com

City

القاهرة

Orcid

0000-0003-1797-5077

Volume

5

Article Issue

2

Related Issue

48284

Issue Date

2024-07-01

Receive Date

2024-02-06

Publish Date

2024-07-01

Page Start

513

Page End

551

Print ISSN

2682-3403

Online ISSN

2682-4531

Link

https://cfdj.journals.ekb.eg/article_360093.html

Detail API

https://cfdj.journals.ekb.eg/service?article_code=360093

Order

360,093

Type

المقالة الأصلية

Type Code

1,242

Publication Type

Journal

Publication Title

المجلة العلمية للدراسات والبحوث المالية والتجارية

Publication Link

https://cfdj.journals.ekb.eg/

MainTitle

The impact of using closed- loop supply chain on raising Egyptian customers' sustainable consumerism: Testing the mediating role of customer value in FMCG industry

Details

Type

Article

Created At

25 Dec 2024