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Assessing Sharm El-Sheik diving centers' ability to provide services for tourists with special needs

Article

Last updated: 24 Dec 2024

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Tags

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Abstract

Disability is an ancient concept that has existed for as long as people have existed. In various fields, tourists with special needs face various challenges and injustices. Recognition of tourists with special needs as a niche tourist market for scuba diving tourism is emerging. The diving activities have a huge impact on improving the quality of life of tourists with special needs. This research aims to determine the diving services provided for tourists with special needs by diving centers in Sharm El-Sheik and identify the obstacles facing diving centers to offer high-quality services for tourists with special needs. Moreover, many recommendations were suggested to improve diving services for tourists with special needs. To achieve this, the quantitative approach in this study depended on questionnaires that were prepared and distributed to all diving centers in Sharm El-Sheik. The questionnaires were analyzed using descriptive statistics, reliability analysis, coefficient analysis with the support of SPSS 25.0. The study presented many findings; a few diving centers in Sharm El Sheikh provide services for tourists with special needs. Furthermore, there is a deficiency in providing diving services to tourists with special needs due to insufficient qualified instructors. On the other hand, there is also a lack of equipped boats. The research recommended that diving centers should pay attention to provide services to tourists with special needs and mitigate the obstacles for them as this market is a promising market that will generate significant income.

DOI

10.21608/jaauth.2024.256092.1538

Keywords

Keywords: Disability, Special Needs, diving centers, Sharm El Sheikh

Authors

First Name

aya

Last Name

magdy

MiddleName

mohamed

Affiliation

Faculty of Tourism and Hotels ,Tourism Studies ,Department .Minia universit

Email

aya.mohammed@mu.edu.eg

City

المنيا

Orcid

-

First Name

nesreen

Last Name

khairy

MiddleName

-

Affiliation

tourism studies department, Faculty of tourism and hotels, Minia university

Email

nesreen.ahmed@mu.edu.eg

City

minia

Orcid

-

Volume

25

Article Issue

2

Related Issue

44941

Issue Date

2023-12-01

Receive Date

2023-12-17

Publish Date

2023-12-01

Page Start

177

Page End

197

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_337047.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=337047

Order

337,047

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

Assessing Sharm El-Sheik diving centers' ability to provide services for tourists with special needs

Details

Type

Article

Created At

24 Dec 2024