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The Application Of The Herzberg's Motivation Theory On Employees' Performance In The Five Stars Hotels In Cairo and Giza (Hygiene Factors)

Article

Last updated: 05 Jan 2025

OverviewSimilar Items

Subjects

-

Tags

Hospitality and tourism operations
Hotel management
Human resources management in tourism and hospitality

Abstract

The present study was designed to apply the Herzberg's hygiene factors on employees' performance in the five stars' hotels in Cairo and Giza. Hence, this study aims to determine the hygiene (or basic) factors that eliminate hotel employees' job dissatisfaction, and to enable hotel operators to better understand their employees' basic needs. Data was collected by using employee's questionnaire.  A sum of 816 forms was distributed to five stars' hotels (21 hotels). The results showed that the Egyptian employee's choices for hygiene factors are very different from Herzberg's theory.

DOI

10.21608/ejth.2017.274274

Keywords

Motivation Theory, Herzberg's Hygiene Factors, Hotels, Employees' Performance

Authors

First Name

Magda

Last Name

Abd El-Hamid

MiddleName

Soliman

Affiliation

Hotel Studies Department, Faculty of Tourism and Hotels, Suez Canal University

Email

magdasoliman369@gmail.com

City

Ismailia

Orcid

-

First Name

Hatem

Last Name

Ibrahim

MiddleName

Radwan

Affiliation

Hotel Studies Department, Faculty of Tourism and Hotels, Suez Canal University College of Business Administration, Umm Al-Qura University, Makkah Al-Mukarramah, Saudi Arabia

Email

hattemradwan@yahoo.com

City

Mecca

Orcid

-

First Name

Hanady

Last Name

Abu El-Maaty

MiddleName

Mohamed

Affiliation

Hotel Studies Department, Faculty of Tourism and Hotels, Suez Canal University

Email

hanadymohmed@hotmail.com

City

-

Orcid

-

First Name

Abd El-Rahman

Last Name

Mohamed

MiddleName

Abd El-Fatah

Affiliation

Hotel Studies Department, Faculty of Tourism and Hotels, Suez Canal University

Email

-

City

Ismailia

Orcid

-

Volume

24

Article Issue

2

Related Issue

33504

Issue Date

2017-12-01

Receive Date

2022-12-14

Publish Date

2017-12-01

Page Start

1

Page End

24

Print ISSN

1997-163X

Online ISSN

1998-3301

Article File

EJTH_Volume 24_Issue 2_Pages 1-24.pdf

PDF . 955.6kB

Link

https://ejth.journals.ekb.eg/article_274274.html

Detail API

https://ejth.journals.ekb.eg/service?article_code=274274

Order

1

Type

Original Article

Type Code

2,339

Publication Type

Journal

Publication Title

Egyptian Journal of Tourism and Hospitality

Publication Link

https://ejth.journals.ekb.eg/

MainTitle

The Application Of The Herzberg's Motivation Theory On Employees' Performance In The Five Stars Hotels In Cairo and Giza (Hygiene Factors)

Details

Type

Article

Created At

23 Jan 2023