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139586

Assessing Travel Agencies' Social Responsibility Performance in Luxor

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Last updated: 27 Dec 2024

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Abstract

Corporate Social Responsibility (CSR) in the travel agencies reflects a complex and multifaceted concept. CSR relates to travel agencies' commitment to achieve sustainable development not just in the environment dimension but also in social and economic terms. The World Business Council for SD believes that human rights, employee rights, environmental protection, community engagement, supplier relationships, and stakeholder rights are the driving force behind CSR. The purpose of this paper is assessing travel agencies' social responsibility performance in Luxor and exploring the challenges which face the application of their social responsibility in Luxor by travel agencies. To achieve the aims of the study a quantitative approach based on a questionnaire was developed and directed to a sample of executives and employees of travel agencies in Luxor city. The questionnaire was handled to 142 Travel agencies in Luxor, Where was distributed one questionnaire within each company. Out of this number 120 forms were available for analysis (representing 84.5% response rate). The results showed the most obstacles that influence of adopting CSR are a lack of financial resources in the company and lack of awareness among some managers of travel agencies and their employees regarding the concept of social responsibility

DOI

10.21608/mjthr.2020.139586

Keywords

social responsibility, travel agency, Luxor

Authors

First Name

Manar

Last Name

Abdo

MiddleName

Hamzawy

Affiliation

Researcher, Faculty of Tourism and Hotels, Minia University

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City

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Orcid

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First Name

Wafaa

Last Name

Elias

MiddleName

-

Affiliation

Tourism studies Department , Faculty of Tourism and Hotels , Minia University

Email

wafaa.elias@mu.edu.eg

City

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Orcid

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First Name

Khaled

Last Name

Soliman

MiddleName

-

Affiliation

Assistant Professor, Tourism Studies Department, Faculty of Tourism and Hotels, Luxor University

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City

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Orcid

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Volume

9

Article Issue

1

Related Issue

20665

Issue Date

2020-06-01

Receive Date

2021-01-14

Publish Date

2020-06-01

Page Start

17

Page End

34

Print ISSN

2357-0652

Online ISSN

2735-4741

Link

https://mjthr.journals.ekb.eg/article_139586.html

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https://mjthr.journals.ekb.eg/service?article_code=139586

Order

2

Type

Original Article

Type Code

1,533

Publication Type

Journal

Publication Title

Minia Journal of Tourism and Hospitality Research MJTHR

Publication Link

https://mjthr.journals.ekb.eg/

MainTitle

Assessing Travel Agencies' Social Responsibility Performance in Luxor

Details

Type

Article

Created At

23 Jan 2023