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Relationship between Nursing Care Delivery Systems and Patients' Satisfaction in Medical Units

Article

Last updated: 04 Jan 2025

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Abstract

The nursing care delivery system is a very important asset that affects both patient satisfaction and organizational outcome. The purpose of the study was todetermine the relationship between nursing care delivery system and patients` satisfaction at Benha University Hospital.Descriptive correlative research study was utilized to conduct this study. The sample of this study included 116 staff nurses and 375 patients at Medical Units in Benha University Hospital. Instruments: two Instruments were used for data collection of this study. The first instrument: Nursing care delivery system questionnaire,the second instrument: Patients' satisfaction questionnaire. The result showed that there was a statistical significant relation between patient's satisfaction and methods of nursing care delivery system, the case method was the most frequently at this units and the level of patient's satisfaction was highly. Conclusion: It ishigher level of nursing care delivery systems were associated with highly level of patients` satisfaction. Recommendation: The staff nurses should adopt a practice model that addresses the necessity to match patient needs with nurse competencies.

DOI

10.21608/menj.2017.131512

Keywords

Nursing Care Delivery System, patient satisfaction

Authors

First Name

Hanady

Last Name

Abd Allah

MiddleName

M.

Affiliation

B.Sc. Nursing Science

Email

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City

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Orcid

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First Name

Nermin

Last Name

Eid

MiddleName

M.

Affiliation

Professor of Nursing Administration, Faculty of Nursing, Menoufia University

Email

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City

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Orcid

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First Name

Aya

Last Name

Hasanin

MiddleName

G.

Affiliation

Lecturers of Nursing Administration, Faculty of Nursing, Benha University

Email

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City

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Orcid

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Volume

2

Article Issue

1

Related Issue

19593

Issue Date

2017-05-01

Receive Date

2017-03-21

Publish Date

2017-05-01

Page Start

27

Page End

42

Print ISSN

2735-3974

Online ISSN

2735-3982

Link

https://menj.journals.ekb.eg/article_131512.html

Detail API

https://menj.journals.ekb.eg/service?article_code=131512

Order

3

Type

Original Article

Type Code

1,480

Publication Type

Journal

Publication Title

Menoufia Nursing Journal

Publication Link

https://menj.journals.ekb.eg/

MainTitle

Relationship between Nursing Care Delivery Systems and Patients' Satisfaction in Medical Units

Details

Type

Article

Created At

23 Jan 2023