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259023

Effect of Conflict Management Program on Staff Nurses' Performance

Article

Last updated: 26 Dec 2024

Subjects

-

Tags

Nursing Administration

Abstract

Background:Conflict in the nursing profession is normal and unavoidable, and it occurs on a regular basis in healthcare
settings. As a result, conflict management is critical for organizational success and efficiency, and staff nurses must be
able to effectively handle conflict in order to create an environment that fosters personal growth while also ensuring
high-quality patient care. Aim: The present study aimed to investigate the effect of conflict management program on
staff nurses' performance Method: Quasi experimental design was conducted on 70 nurses working at intensive care
units affiliated to AL-sadder teaching hospital in Iraq-Missan. conflict management techniques assessment questionnaire
and observation checklist of nurse's performance was used to collect data. Results: Most studied staff nurses had poor in
conflict management pre- program and the minority had high in managing conflict post and after 3 months program
implementation. Also, staff nurses' performance was improved after program implementation. Conclusion: There was a
high statistically significant association pre-post and after 3 months between most subscales of staff nurses about
managing conflict and most subscales of performance after program implementation. Recommendation: A regular
educational program about conflict management should be consistent for staff nurse.

DOI

10.21608/mnj.2022.259023

Keywords

Conflict Management, Staff nurses, performanc

Authors

First Name

Amjad

Last Name

Mohammed

MiddleName

-

Affiliation

Nursing Administration Department, Faculty of nursing, Iraq.

Email

-

City

-

Orcid

-

First Name

Maysa

Last Name

Ahmed

MiddleName

-

Affiliation

Nursing Administration Department, Faculty of nursing, Mansoura University

Email

moaazherz@yahoo.com

City

-

Orcid

-

First Name

Ahlam

Last Name

El-Shaer

MiddleName

-

Affiliation

Nursing Administration Department, Faculty of nursing, Mansoura University

Email

-

City

-

Orcid

-

First Name

Abeer

Last Name

Zakaria

MiddleName

-

Affiliation

Nursing Administration Department, Faculty of nursing, Mansoura University

Email

abeer.zakaria@yahoo.com

City

-

Orcid

-

Volume

9

Article Issue

1

Related Issue

36631

Issue Date

2022-01-01

Receive Date

2021-09-11

Publish Date

2022-01-01

Page Start

235

Page End

242

Print ISSN

2735-4121

Online ISSN

2735-413X

Link

https://mnj.journals.ekb.eg/article_259023.html

Detail API

https://mnj.journals.ekb.eg/service?article_code=259023

Order

22

Type

Original Article

Type Code

1,468

Publication Type

Journal

Publication Title

Mansoura Nursing Journal

Publication Link

https://mnj.journals.ekb.eg/

MainTitle

Effect of Conflict Management Program on Staff Nurses' Performance

Details

Type

Article

Created At

23 Jan 2023