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258043

Examining factors affecting Employee's Job Satisfaction under the practices of Human Resources Management and Total Quality Management. Case study of Egyptian Petroleum Company

Article

Last updated: 04 Jan 2025

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Abstract

This study aims to investigate the effect of Human Resources Management (HRM) practices and total quality management (TQM) practices on employee's job satisfaction. Based on a sample of 350 responses at a petroleum company operating in Egypt, reliability, validity, correlation, regression and Exploratory Factor Analysis tests were used to examine the proposed hypotheses and validate the model. The results show that HRM and TQM practices have a 79% variance in employees' job satisfaction. To add, results show an association between HRM and employees' job satisfaction and a relation between TQM and employee job satisfaction. Furthermore, results show that the highest correlation practices in HRM is training and development, with employee job satisfaction at a value of 0.76.The highest correlation in TQM practices is that of employee empowerment, with a value of 0.82. This study was conducted in Egypt only. The sample was composed of 350 participants, a figure that should be expanded in the future. Finally, only four HRM practices were examined, and only five aspects in TQM were tested. This research contributes to practices by developing a model that combines HRM and TQM to test employee job satisfaction in petroleum companies. This study contributes to existing literature by providing a model that combines HRM and TQM with employee job satisfaction. The model attempts to enhance employee satisfaction by testing a given company's HRM and TQM practices.

DOI

10.21608/cfdj.2023.258043

Keywords

HRM, TQM, Employee Job Satisfaction, Egypt, Organization, Employee, SEM, correlation, regression, Human Resources, Quality

Authors

First Name

lamiaa

Last Name

Mostafa

MiddleName

-

Affiliation

الاکاديمية العربية للعلوم و التکنولوجيا

Email

lamiaa.mostafa31@gmail.com

City

-

Orcid

0000-0002-5845-4916

First Name

sara

Last Name

bisheer

MiddleName

-

Affiliation

الجامعة اليابانية الاسکندرية

Email

sarabisheer@gmail.com

City

الاسکندرية

Orcid

-

Volume

4

Article Issue

1

Related Issue

36526

Issue Date

2023-01-01

Receive Date

2022-04-05

Publish Date

2023-01-01

Page Start

229

Page End

267

Print ISSN

2682-3403

Online ISSN

2682-4531

Link

https://cfdj.journals.ekb.eg/article_258043.html

Detail API

https://cfdj.journals.ekb.eg/service?article_code=258043

Order

10

Type

المقالة الأصلية

Type Code

1,242

Publication Type

Journal

Publication Title

المجلة العلمية للدراسات والبحوث المالية والتجارية

Publication Link

https://cfdj.journals.ekb.eg/

MainTitle

Examining factors affecting Employee's Job Satisfaction under the practices of Human Resources Management and Total Quality Management. Case study of Egyptian Petroleum Company

Details

Type

Article

Created At

22 Jan 2023