156229

Total Productivity Maintenance (TPM): A Hospitality Industry's New Maintenance Approach.

Article

Last updated: 04 Jan 2025

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Tags

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Abstract

As never before, our modern changing competitive work environment puts maintenance activities under the spotlight. Obtaining competitive advantage in our modern world needs special maintenance applications and approaches that improve both costs and quality. Total productive maintenance (TPM) is represented nowadays as one of the most renovated approaches related to achieving high level and continuous production of both tangible and intangible products. This research paper aims to introduce TPM as a new maintenance approach to be adopted in hospitality industry premises to eliminate traditional limitations between production and maintenance processes. Depending on descriptive analytical method, the research was accomplished through interviewing of 77 employees from 5 hotels that classified as 5 stars in Alexandria. Those employees are distributed on three departments: front office, housekeeping and kitchen. While the results showed no statistical significant relationship between implementation of TPM and guest satisfaction in hospitality premises, other results showed a statistical significant relationship between TPM adoption and all of productivity and performance efficiency, product quality, cost efficiency and profitability and employee morale and loyalty in hospitality premises.

DOI

10.21608/jaauth.2021.64149.1140

Keywords

maintenance, TPM, Hospitality Industry

Authors

First Name

Mohamed

Last Name

Ghanem

MiddleName

Salah

Affiliation

The Higher Institute for Tourism, Hotels and Computer Sciences, El-Seyouf, Alexandria, Egypt.

Email

m.ghanem2008@gmail.com

City

ِAlexandria

Orcid

-

Volume

20

Article Issue

1

Related Issue

21763

Issue Date

2021-06-01

Receive Date

2021-02-20

Publish Date

2021-06-01

Page Start

236

Page End

264

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_156229.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=156229

Order

13

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

Total Productivity Maintenance (TPM): A Hospitality Industry's New Maintenance Approach.

Details

Type

Article

Created At

22 Jan 2023