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Expected hospitality practices and hotel attributes as predictors of American tourists' attitudes and booking intentions toward hotels in Egypt

Article

Last updated: 04 Jan 2025

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Tags

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Abstract

This study aims to explore American tourists' expectations of hospitality practices and hotel attributes focusing on hotels in Egypt and to examine the impact of expected hospitality practices and hotel attributes on potential tourists' attitudes and booking intentions. A questionnaire survey was designed and administered among potential tourists. Based on valid data from 300 participants, structure equation modelling SEM using smart PLS 3.0 was performed to examine the hypothesized model. The results indicated that hospitality practices and intangible hotel attributes were highly expected by participants. Hypotheses testing results revealed that both expected hospitality practices and hotel attributes did not directly influence booking intentions, yet they have negatively affected guests' attitudes toward hotels which confirmed the significant mediation effect of guests' attitudes. 

DOI

10.21608/jaauth.2020.27636.1005

Keywords

hospitality practices, hotel attributes, Attitudes, intentions, American tourists

Authors

First Name

Abuelkassem

Last Name

Mohammad

MiddleName

-

Affiliation

Hotel Management Department, Faculty of Tourism and Hotels, Minia University

Email

kassem.mohammad@mu.edu.eg

City

Minia

Orcid

0000-0002-2221-0100

First Name

Moamen

Last Name

Kamel AbouElezz

MiddleName

-

Affiliation

Hotel Management Department, Faculty of Tourism and Hotels, Minia University

Email

-

City

-

Orcid

-

Volume

18

Article Issue

2

Related Issue

15373

Issue Date

2020-06-01

Receive Date

2020-04-10

Publish Date

2020-06-01

Page Start

121

Page End

135

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_92316.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=92316

Order

8

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

Expected hospitality practices and hotel attributes as predictors of American tourists' attitudes and booking intentions toward hotels in Egypt

Details

Type

Article

Created At

22 Jan 2023