54029

A Study Some Factors Affecting on Employee Turnover in The Hospitality Industry: Comparative study for Jordanian Tourist's Destinations

Article

Last updated: 04 Jan 2025

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Tags

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Abstract

The study aims to discuss some of the factors that affect employees' turnover in hospitality industry in the Hashemite Kingdom of Jordan for the five and four star hotels and tourist's destinations found in Amman, Aqaba, Petra, Dead Sea in Jordan. The findings show that the trends of respondents for employees' satisfaction were positive in Amman 90%, and the trends of respondents for organizational culture were positive in the other destinations (Aqaba, Petra, and Dead Sea). The involuntary termination of employees' was negative in all tourism destinations in Jordan. The study revealed that employee turnover average in the Amman city was 8.54%, whereas it was 13.33% in Petra city.

DOI

10.21608/jaauth.2014.54029

Keywords

Employee Turnover, Hashemite Kingdom of Jordan, Hotel management

Authors

First Name

Abdel Rahman

Last Name

Mohammad

MiddleName

Abdel Fatah

Affiliation

Faculty of Tourism and Hotels, Suez Canal University

Email

dr.abdelrahmanmohamed@tourism.suez.edu.eg

City

-

Orcid

-

First Name

Bashar

Last Name

Al Najdawi

MiddleName

Mohammad

Affiliation

Balqa Applied University

Email

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City

-

Orcid

-

First Name

Mohamed

Last Name

ElZoghbi

MiddleName

-

Affiliation

Hotels studies department, faculty of tourism and hotels, Suez Canal University

Email

dr.mohamed_elzoghbi@tourism.suez.edu.egu.eg

City

ismaillia

Orcid

-

First Name

Elsayed

Last Name

Abdelhadi

MiddleName

Atteh

Affiliation

Faculty of Tourism and Hotels, Suez Canal University

Email

-

City

-

Orcid

-

Volume

11

Article Issue

1

Related Issue

7772

Issue Date

2014-06-01

Receive Date

2014-03-30

Publish Date

2014-06-08

Page Start

93

Page End

102

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_54029.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=54029

Order

9

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

A Study Some Factors Affecting on Employee Turnover in The Hospitality Industry: Comparative study for Jordanian Tourist's Destinations

Details

Type

Article

Created At

22 Jan 2023