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The Practices of Work ethics in the tourism Field and their impact on employees' performance in the Official Tourism organizations

Article

Last updated: 24 Dec 2024

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Tags

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Abstract

Work ethics are considered to be one of the main pillars to facilitate work efficiency, therefore, organizations or official tourism organizations need to enhance the ethical behavior of its members and promote confidence and loyalty from a moral and ethical perspective, as well as maximizing ethical values ​​in their activities to ensure satisfaction and loyalty to stakeholders and customers. The study tried to shed light on two key variables: work ethics and the employees' job performance in the official tourism organizations, through investigating the relationship between them and the impact on the tourism sector. The study was based on questionnaire forms to collect the data used in the study and the study population was the employees of the official tourism organizations in Alexandria. The current results have shown a statistically significant relationship between work ethics, (Commitment to regulations and laws, responsibility, confidentiality, honesty, perfection, fairness, respect for time, respect and good treatment, transparency and integrity, participation and working as a team) and the level of job performance. The level of job performance was fundamentally affected by only two dimensions of work ethics (transparency, integrity and honesty), while it was not statistically affected by each of (compliance with regulations and laws, responsibility, confidentiality, perfection, fairness, respect for time, respect and good treatment, participation and working as a team).

DOI

10.21608/jaauth.2019.57510

Keywords

Work Ethics, Job Performance, Official Tourism Organizations

Authors

First Name

Heba

Last Name

Abd- Elkerim

MiddleName

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Affiliation

the Higher Institute for Tourism and Hotels and Restoration of Monuments - Abu Qir

Email

heba_zidaan@yahoo.com

City

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Orcid

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Volume

16

Article Issue

1

Related Issue

7767

Issue Date

2019-06-01

Receive Date

2018-12-17

Publish Date

2019-06-01

Page Start

156

Page End

174

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_57510.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=57510

Order

16

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

The Practices of Work ethics in the tourism Field and their impact on employees' performance in the Official Tourism organizations

Details

Type

Article

Created At

22 Jan 2023