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48148

Justice perception and turnover intention in hotels: the mediating effect of employees' commitment

Article

Last updated: 24 Dec 2024

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Abstract

The study was designed to investigate the effect of organizational justice on employees' turnover intention with the mediating role of organizational commitment among hotels employees. The instrument of the study was a questionnaire about demographic data, organizational justice scale (Niehoff and Moornan, 1993), organizational commitment scale (Porter et al., 1974) and turnover intention scale (Camman et al., 1979). The sample consisted of 327 employees from five-star hotels in Sharm El-Shiekh, Egypt. Statistical Package for Social Sciences (IBM SPSS Statistics 20) was used for data processing. In order to determine the relationship, Spearman's correlation and regression analysis were used.  The findings revealed a significant relationship among the variables and supported all the hypotheses. The study recommended that hotels management should focus on increasing their employees' commitment through perceived organizational justice as an essential determinant of turnover culture.

DOI

10.21608/jaauth.2017.48148

Keywords

Organizational justice, employees' commitment, Turnover Intention

Authors

First Name

Haitham

Last Name

El-Sawalhy

MiddleName

-

Affiliation

Faculty of Tourism and Hotels, University of Sadat City

Email

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City

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Orcid

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Volume

14

Article Issue

2

Related Issue

7445

Issue Date

2017-12-01

Receive Date

2017-04-07

Publish Date

2017-12-01

Page Start

105

Page End

112

Print ISSN

1687-1863

Online ISSN

2682-4612

Link

https://jaauth.journals.ekb.eg/article_48148.html

Detail API

https://jaauth.journals.ekb.eg/service?article_code=48148

Order

16

Type

Original Article

Type Code

997

Publication Type

Journal

Publication Title

Journal of Association of Arab Universities for Tourism and Hospitality

Publication Link

https://jaauth.journals.ekb.eg/

MainTitle

Justice perception and turnover intention in hotels: the mediating effect of employees' commitment

Details

Type

Article

Created At

22 Jan 2023