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47389

EXPLORING THE ROLE OF HUMAN RESOURCE MANAGEMENT PRACTICES TO RETAIN RESORTS' EMPLOYEES

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Last updated: 07 Jan 2025

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Abstract

The aim of this study is to explore the relationship between human resource management practices (HRMPs) implemented at five- star resorts and employee job satisfaction, and measuring its effectiveness in retaining employees. These practices include: training & development, rewards & benefits, personal recognition, internal communication system, performance appraisal, and employee empowerment. Data were collected by developed questionnaire. Originally, 300 questionnaire forms were distributed among employees who are working in different departments of five-star resort hotels located in Hurghada and Sharm El-Sheikh. Only 214 questionnaires were returned giving a response rate of 71.3%. Data were statistically analyzed by using Pearson correlation coefficient and regression analysis. It is founded that all items of HRMPs are positively related to better employees' satisfaction and retention. Furthermore, three human HRMPs: Training & development, Performance appraisal, and Rewards & benefits are contributing strongly (adjusted R2 = 0.696) in enhancing retention of resorts' employees than the other three HRM practices. It is concluding that the ability of resort hotels to retain its employees could be elevated by adapting these practices

DOI

10.21608/thalexu.2016.47389

Keywords

Human Resource Management Practices, employees, retention, Satisfaction, Resorts

Authors

First Name

Rania Hafez,

Last Name

Tamer Mohamed

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City

الإسکندریة

Orcid

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Volume

13

Article Issue

1

Related Issue

7248

Issue Date

2016-06-01

Receive Date

2019-09-08

Publish Date

2016-09-01

Page Start

164

Page End

183

Print ISSN

2314-7024

Online ISSN

2682-2180

Link

https://thalexu.journals.ekb.eg/article_47389.html

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http://journals.ekb.eg?_action=service&article_code=47389

Order

8

Type

Original Article

Type Code

931

Publication Type

Journal

Publication Title

The Scientific Journal of the Faculty of Tourism and Hotels, Alexandria University

Publication Link

https://thalexu.journals.ekb.eg/

MainTitle

EXPLORING THE ROLE OF HUMAN RESOURCE MANAGEMENT PRACTICES TO RETAIN RESORTS' EMPLOYEES

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Article

Created At

22 Jan 2023