181090

Analysis and Measurement of the hidden elements in the quality cost by using (AHP) approach and its effect on achieving the company's competitive advantage (Case study from Egypt)

Article

Last updated: 04 Jan 2025

Subjects

-

Tags

-

Abstract

The purpose of this study: Analysis and measurement the hidden elements in the quality cost to control and decrease this hidden elements, to achieve  the company's competitive advantage  and applied it's on the case study from Egyptian firm. In order to achieve the study objectives: We examined the quality cost elements   (direct and hidden) in the October Pharma company for medicines and medical supplies  - 6th of October City – Egypt , by using  Analytic Hierarchy Process (AHP) approach, through Personal interviews with managers and employees and distribute questionnaires to them, to identify the  quality cost elements ( direct and hidden) during the production phase and beyond, then analyze the hidden elements in the cost of quality according to its importance to measure the extent of its impact on the total cost of quality in order to achieve  the company's competitive advantage.  The results of the study : the results in this study indicate  that the hidden elements in this company represent a large percentage of the total cost of quality, which requires the company to control and manage it in a good way to reduce it, in order to reduce the cost of quality and then reduce the total cost of products and achieve  the company's competitive advantage.    Depending on this: this study recommended the necessity of studying all the hidden elements of the quality cost in other  Egypt firms with the aim of controlling it to reduce the total cost of quality and improve the company's competitive advantage in the market through  reducing customer dissatisfaction and retain them and improve quality and reduce the cost of product

DOI

10.21608/atasu.2021.181090

Keywords

The hidden elements, The cost of quality, The company's competitive advantage, Analytic Hierarchy Process (AHP) approach

Authors

First Name

Hagar Abdelrahman

Last Name

Abdelfattah

MiddleName

-

Affiliation

Faculty of Commerce, Beni- suef University

Email

-

City

-

Orcid

-

Volume

25

Article Issue

2

Related Issue

26099

Issue Date

2021-07-01

Receive Date

2021-04-12

Publish Date

2021-07-01

Page Start

621

Page End

657

Print ISSN

2356-8402

Online ISSN

2682-3128

Link

https://atasu.journals.ekb.eg/article_181090.html

Detail API

https://atasu.journals.ekb.eg/service?article_code=181090

Order

14

Type

المقالة الأصلية

Type Code

907

Publication Type

Journal

Publication Title

الفکر المحاسبى

Publication Link

https://atasu.journals.ekb.eg/

MainTitle

Analysis and Measurement of the hidden elements in the quality cost by using (AHP) approach and its effect on achieving the company's competitive advantage (Case study from Egypt)

Details

Type

Article

Created At

22 Jan 2023