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253779

CRITICAL CARE NURSES' CONFLICT AND COMMUNICATION GAP DURING CARE OF PATIENTS WITH CORONA VIRUS

Article

Last updated: 04 Jan 2025

Subjects

-

Tags

Medical Surgical Nursing

Abstract

Background: Corona Virus overwhelmed many countries' healthcare systems, causing high levels of conflict amongst frontline nurses. Aim: To explore the conflict level and communication gap amongst the critical care nurses during the care of patients with COVID-19. Subjects and Method: Design:  A descriptive exploratory design was utilized. Setting:    The study implemented at the intensive care units (ICUs) affiliated to Abo Khalifa Emergency Hospital in Ismailia City, Egypt   Subjects: A convenient sample of 80 nurses working at the critical care units affiliated with a specialized isolation hospital in Ismailia City, Egypt, from July to September 2020. Tools:  tool one  a self-administered conflicts and communication gap questionnaire, which contained three parts (Nurses' Personal characteristics profile, Nursing Conflict Scale (NCS),  and Rahim Organizational Conflict Inventory-II form C, to assess staff nurses' preferred conflict resolution strategies. Results clarified that conflict was experienced by all critical care nurses, with 42.5% of the studied nurses have had moderate conflict, with the most common factors precipitating conflict being recurrent contact with infected patients and fear of infection for themselves and their loved ones by all the entire nurses (100%). Conflict types reported by the critical care nurses were intergroup, intrapersonal, competitive, intragroup, interpersonal, and disruptive by (3.59±1.43, 3.40±1.31, 3.21±1.24, 3.17 ±1.32, 2.93±1.23, and 2.47±1.41) respectively, with a statistically significant positive correlation between the level of conflict and collaboration, compromise, and avoiding conflict management styles (p-value.036,.002, and.000 respectively). Conclusion: Slightly less than half of nurses had moderate conflict levels, and collaborating was the most common used conflict resolution strategy, with the least one being avoidance. Recommendations: Training in conflict resolution strategies during outbreaks of terrorism as COVID- 19.

DOI

10.21608/pssjn.2022.95554.1149

Keywords

critical care nurses, Conflict and Communication Gap, Patients with COVID-19

Authors

First Name

Noha

Last Name

Ibrahim

MiddleName

Mohammed

Affiliation

Faculty

Email

samoha201029@yahoo.com

City

-

Orcid

-

First Name

Shereen

Last Name

Ahmed

MiddleName

Abd El-Moneam

Affiliation

Assistant. Prof of Medical-Surgical Nursing, Faculty of Nursing, Suez Canal University, Egypt

Email

-

City

-

Orcid

-

First Name

Wafaa

Last Name

Shereif

MiddleName

Ismail

Affiliation

Prof of Medical-Surgical Nursing, Faculty of Nursing, Mansoura University, Egypt

Email

-

City

-

Orcid

-

Volume

9

Article Issue

2

Related Issue

36090

Issue Date

2022-08-01

Receive Date

2021-09-12

Publish Date

2022-08-31

Page Start

1

Page End

25

Print ISSN

2356-8658

Online ISSN

2682-3241

Link

https://pssjn.journals.ekb.eg/article_253779.html

Detail API

https://pssjn.journals.ekb.eg/service?article_code=253779

Order

2

Type

Original Article

Type Code

866

Publication Type

Journal

Publication Title

Port Said Scientific Journal of Nursing

Publication Link

https://pssjn.journals.ekb.eg/

MainTitle

CRITICAL CARE NURSES' CONFLICT AND COMMUNICATION GAP DURING CARE OF PATIENTS WITH CORONA VIRUS

Details

Type

Article

Created At

22 Jan 2023