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230352

Exploring the role of the Faculties of Tourism and Hotels' staff members in developing students' soft skills

Article

Last updated: 04 Jan 2025

Subjects

-

Tags

Hospitality

Abstract

Soft skills are very important for graduates of colleges of tourism and travel HR departments selecting new employees, they are looking for soft skills, such as personality skills, communication skills, and management when skills. The main purpose of this study is to explore the role of staff members of the Faculties of Tourism and Hotels in developing students' soft skills. The questionnaire was used as a means of collecting data from the sample which included all faculties of tourism and hotels in Egypt. A total of 120 Questionnaires were returned and about 14 are rejected because they were not completed, which left (106) responses suitable for the final analysis. The gathered data from the questionnaire were statistically converted using the (SPSS 22) program.  this study concluded that there are types of soft skills that faculties targeted to develop among students, communication skills came in the first rank and critical thinking skills came in the last rank. There are roles that the faculty members play to develop soft skills among students at the colleges of Tourism and Hotels based on the responses of the study sample, encouraging students to develop their skills during lectures came in the first rank and courses for distance or online learning in soft skills Specialization came in the last rank. Many obstacles impede the development of soft skills among students of faculties of tourism and hotels according to the responses of the study sample, taking care of the basic technical skills (hard skills) of the courses rather than soft skills came in the first rank and Students are not interested of soft skills came in the last rank.

DOI

10.21608/ijhth.2021.230352

Keywords

soft skills, staff members, Tourism Sector, Egypt

Authors

First Name

Dina

Last Name

Ahmed

MiddleName

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Affiliation

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Email

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City

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Orcid

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First Name

Walid

Last Name

Amin

MiddleName

-

Affiliation

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Email

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City

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Orcid

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First Name

Doaa

Last Name

Hezah

MiddleName

-

Affiliation

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Email

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City

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Orcid

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First Name

Mohamed

Last Name

Ezzat

MiddleName

-

Affiliation

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Email

mohamed.ezzat@mu.edu.eg

City

-

Orcid

-

Volume

15

Article Issue

1

Related Issue

27388

Issue Date

2021-06-01

Receive Date

2022-04-11

Publish Date

2021-06-01

Page Start

162

Page End

173

Print ISSN

2636-4131

Online ISSN

2636-414X

Link

https://ijhth.journals.ekb.eg/article_230352.html

Detail API

https://ijhth.journals.ekb.eg/service?article_code=230352

Order

15

Type

Original Research Articles

Type Code

806

Publication Type

Journal

Publication Title

International Journal of Heritage, Tourism and Hospitality

Publication Link

https://ijhth.journals.ekb.eg/

MainTitle

Exploring the role of the Faculties of Tourism and Hotels' staff members in developing students' soft skills

Details

Type

Article

Created At

22 Jan 2023