Background: Shift report is crucial in achieving effective, safe, and high quality
communication when the responsibility for the patient care is transferred from one nurse to
another in effective manner. Aim of study: the study aimed at measuring the effect of shift
report training program for nurses on quality of reporting. Subjects and methods: Design:
Quasi-experimental research design was used. Setting: The study was conducted at Shoubra
General Hospital which affiliated ministry of health hospitals. Subjects: 129 nurses and 50
head nurses were participated in the study. Tools: Three data
collection tools were used to
carry out this study namely, knowledge questionnaire sheet,
Observational check list and
Audit sheet. Results: No one of the staff nurses in the study
sample had satisfactory total
knowledge scores at the pre-intervention phase and 100% of
them at the post-intervention
and follow up phases. No one of the head nurses in the study sample had adequate total
performance scores at the pre-intervention phase and reach 100% at the post- intervention
phase, while the follow-up phase showed some declines, down to 70% in total performance
scores. Conclusion and recommendations: Nurses' knowledge and performance regarding
shift hand over and quality of report was improved after implementing the program. The
study recommends Periodic assessment of head nurses and their staff for reporting skills.
Regular implementation of training programs regarding shift report.